Tender

FM Assurance Services (Help-desk and CAFM).

CROWN COMMERCIAL SERVICE

This public procurement record has 1 release in its history.

Tender

18 Nov 2016 at 20:17

Tender Notice
Summary of the contracting process

The Crown Commercial Service is initiating a tender for FM Assurance Services (Help-desk and CAFM) under a Pan Government Collaborative Framework Agreement. This procurement, classified under services with CPV codes such as Helpdesk and support services, aims to establish a single Supplier Framework Agreement valued between £15 million and £34 million. The tender period concluded on 30th June 2015, and the contract is set to run from 21st August 2015 to 20th August 2019. This opportunity is aimed at public sector bodies across the UK, including Central Government Departments and various agencies.

This tender presents significant opportunities for businesses in the facilities management and IT support sectors, particularly those that can provide help-desk services and computer-aided facilities management systems. Small and medium enterprises (SMEs) are encouraged to participate, as the procurement is designed to be accessible to diverse suppliers. Businesses that specialise in data storage services, facilities management software, and comprehensive support services will find this framework particularly relevant for expansion and collaboration within the public sector.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

FM Assurance Services (Help-desk and CAFM).

Notice Description

Crown Commercial Service as the Authority is putting in place a Pan Government Collaborative Framework Agreement for use by UK public sector bodies identified at VI.3 [of the OJEU Contract Notice] (and any future successors to these organisations), which include Central Government Departments and their Arm's Length Bodies and Agencies, Non Departmental Public Bodies, NHS bodies and Local Authorities. This Procurement will establish a single Supplier Framework Agreement for the purchase of an FM Assurance Services (Help-desk and Computer Aided Facilities Management (CAFM)) function. The Services to be provided under this Framework Agreement include the following: a. Help-desk Services; b. Computer Aided Facilities Management (CAFM) System; c. Reporting; and d. FM Assurance Services The Contracting Authority considers that the Transfer of Undertakings (Protection of Employment) Regulations2006 ('TUPE') may apply at Call-Off Agreement level under this Framework Agreement. It is the responsibility of Potential Providers to take their own advice and consider whether TUPE is likely to apply in the particular circumstances at individual Call Off agreement stage under this Framework Agreement and to act accordingly.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-7b9163f0-adc8-11e6-9901-0019b9f3037b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/43f118a9-14ff-4ac3-80d4-e3604402f8f7
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48420000 - Facilities management software package and software package suite

72253000 - Helpdesk and support services

72317000 - Data storage services

72514000 - Computer facilities management services

Notice Value(s)

Tender Value
£34,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
18 Nov 20169 years ago
Submission Deadline
30 Jun 2015Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
20 Aug 2015 - 20 Aug 2019 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CROWN COMMERCIAL SERVICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 9PP
Post Town
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
Not specified
Local Authority
Liverpool
Electoral Ward
City Centre North
Westminster Constituency
Liverpool Riverside

Further Information

Notice Documents

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-7b9163f0-adc8-11e6-9901-0019b9f3037b-2016-11-18T20:17:21Z",
    "date": "2016-11-18T20:17:21Z",
    "ocid": "ocds-b5fd17-7b9163f0-adc8-11e6-9901-0019b9f3037b",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "RM3720",
        "title": "FM Assurance Services (Help-desk and CAFM).",
        "description": "Crown Commercial Service as the Authority is putting in place a Pan Government Collaborative Framework Agreement for use by UK public sector bodies identified at VI.3 [of the OJEU Contract Notice] (and any future successors to these organisations), which include Central Government Departments and their Arm's Length Bodies and Agencies, Non Departmental Public Bodies, NHS bodies and Local Authorities. This Procurement will establish a single Supplier Framework Agreement for the purchase of an FM Assurance Services (Help-desk and Computer Aided Facilities Management (CAFM)) function. The Services to be provided under this Framework Agreement include the following: a. Help-desk Services; b. Computer Aided Facilities Management (CAFM) System; c. Reporting; and d. FM Assurance Services The Contracting Authority considers that the Transfer of Undertakings (Protection of Employment) Regulations2006 ('TUPE') may apply at Call-Off Agreement level under this Framework Agreement. It is the responsibility of Potential Providers to take their own advice and consider whether TUPE is likely to apply in the particular circumstances at individual Call Off agreement stage under this Framework Agreement and to act accordingly.",
        "datePublished": "2015-06-14T14:26:05+01:00",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "72253000",
            "description": "Helpdesk and support services"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "48420000",
                "description": "Facilities management software package and software package suite"
            },
            {
                "scheme": "CPV",
                "id": "72317000",
                "description": "Data storage services"
            },
            {
                "scheme": "CPV",
                "id": "72514000",
                "description": "Computer facilities management services"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "minValue": {
            "amount": 15000000,
            "currency": "GBP"
        },
        "value": {
            "amount": 34000000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2015-06-30T23:59:59+01:00"
        },
        "contractPeriod": {
            "startDate": "2015-08-21T00:00:00+01:00",
            "endDate": "2019-08-20T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/43f118a9-14ff-4ac3-80d4-e3604402f8f7",
                "datePublished": "2015-06-14T14:26:05+01:00",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "documentType": "application/pdf",
                "description": "Attachment 7 - Declaration of Compliance New",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/fdd2f380-3ff9-4967-a035-502d7bcb5fd3",
                "format": "application/pdf"
            },
            {
                "id": "3",
                "documentType": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet",
                "description": "Attachment 8 - FM Assurance (Helpdesk and CAFM) Cost Model_Sourcings version updated (2)",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/20cddd88-36a6-4f5e-b243-90c1b43c90be",
                "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet"
            },
            {
                "id": "4",
                "documentType": "application/vnd.openxmlformats-officedocument.wordprocessingml.document",
                "description": "Attachment 13 - Framework Population",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/d7415043-0d59-47c3-a20e-8bd540e12a32",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "5",
                "documentType": "application/pdf",
                "description": "Attachment 1 - Invitation to Tender",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/d37f4461-f4a6-40fe-9c43-0a7740d9701e",
                "format": "application/pdf"
            },
            {
                "id": "6",
                "documentType": "application/pdf",
                "description": "Attachment 3 - Award Questionnaire Evaluation Guidance",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/56df4d74-8d36-4e6e-af5a-2aa244dd00ae",
                "format": "application/pdf"
            },
            {
                "id": "7",
                "documentType": "application/pdf",
                "description": "Attachment 15 - Financial Risk Assessment Template",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/754ea250-eb28-4bb8-a004-05b6b8a2a17d",
                "format": "application/pdf"
            },
            {
                "id": "8",
                "documentType": "application/vnd.openxmlformats-officedocument.wordprocessingml.document",
                "description": "Attachment 9 - Guidance for Completing Attachment 8",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/C265E668-5D2A-4437-BD1A-6AB77B3EEBA6",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "9",
                "documentType": "application/vnd.openxmlformats-officedocument.wordprocessingml.document",
                "description": "Attachment 12 - Non Disclosure Agreement (TUPE)",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/a982777c-7276-4e09-bdcb-cbdfddc16994",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "10",
                "documentType": "application/vnd.openxmlformats-officedocument.wordprocessingml.document",
                "description": "Attachment 5 - Call Off Contract",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/6A71378F-F4B6-47A6-9D1E-829F84FF30BE",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "11",
                "documentType": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet",
                "description": "Attachment 14 - Examples of FM Services Datapack",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/FAC2DFA3-F665-4F05-A217-36C3C0227D0A",
                "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet"
            },
            {
                "id": "12",
                "documentType": "application/vnd.openxmlformats-officedocument.wordprocessingml.document",
                "description": "Attachment 4 - Framework Agreement",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/26559D4B-A2C1-4ED5-A670-35F7DB7131DE",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "13",
                "documentType": "application/vnd.openxmlformats-officedocument.wordprocessingml.document",
                "description": "Attachment 11 -FM Assurance System Demonstration Document Draft",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/54E2F9A6-DE26-4392-B957-35470C363EAB",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "14",
                "documentType": "application/pdf",
                "description": "Attachment 2 - Selection Questionnaire document",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/C61E858D-D016-4295-B9C5-260882B1FCFF",
                "format": "application/pdf"
            },
            {
                "id": "15",
                "documentType": "application/pdf",
                "description": "Attachment 6 - Terms of Participation New",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/22770847-c7ac-483b-a677-ecab2e9ea367",
                "format": "application/pdf"
            },
            {
                "id": "16",
                "documentType": "application/pdf",
                "description": "FM Assurance - Contract Notice - 205122",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/333ee79c-3ec3-4ce0-a1e9-a35eb56faf20",
                "format": "application/pdf"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-SRS-supplierregistration.cabinetoffice.gov.uk/6sQD8uds",
            "name": "Crown Commercial Service",
            "identifier": {
                "legalName": "Crown Commercial Service",
                "scheme": "GB-SRS",
                "id": "supplierregistration.cabinetoffice.gov.uk/6sQD8uds"
            },
            "address": {
                "streetAddress": "9th Floor, The Capital, Old Hall Street",
                "locality": "Liverpool",
                "postalCode": "L3 9PP",
                "countryName": "England"
            },
            "contactPoint": {
                "email": "supplier@crowncommercial.gov.uk",
                "telephone": "0345 010 3503"
            },
            "details": {
                "url": "http://www.gov.uk/ccs"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-supplierregistration.cabinetoffice.gov.uk/6sQD8uds",
        "name": "Crown Commercial Service"
    }
}