Award

Microsoft Unified Support

POLICE DIGITAL SERVICE

This public procurement record has 2 releases in its history.

AwardUpdate

29 Jan 2026 at 09:33

Award Notice
Award

04 Aug 2025 at 08:55

Award Notice
Summary of the contracting process

The Police Digital Service, based in London, initiated a procurement process titled "Microsoft Unified Support" within the software support services industry. The procurement, valued at £106,628.40, was completed using a selective method, specifically a call-off from a framework agreement. This contract, aimed at providing unified support for the PDS Microsoft estate, covers the period from 25th June 2025 to 24th June 2026 and was awarded to Microsoft Ltd. The tender stage concluded with the award being published on 4th August 2025, following the tender period's end on 24th June 2025.

This tender offers business growth opportunities, particularly for large enterprises similar in scale to Microsoft Ltd., as the current procurement method does not prioritize SMEs or VCSEs. Businesses specializing in software support services will find this contract aligns with their expertise, particularly those capable of providing comprehensive support solutions for significant digital infrastructures like that of the Police Digital Service. Engaging in this contract could enhance market credibility and expand service portfolios for businesses equipped to meet such demands.

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Notice Information

Notice Title

Microsoft Unified Support

Notice Description

Provision of unified support for the PDS Microsoft estate.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-7c115df2-a706-4b5e-bba8-251b3d7cb308
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/7495277e-5319-4019-a9d4-6d0002baef0d
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
£106,628 £100K-£500K
Lots Value
Not specified
Awards Value
£106,628 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
29 Jan 20263 weeks ago
Submission Deadline
23 Jun 2025Expired
Future Notice Date
Not specified
Award Date
23 Jun 20258 months ago
Contract Period
24 Jun 2025 - 24 Jun 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
POLICE DIGITAL SERVICE
Contact Name
Jacob Ashby
Contact Email
jacob.ashby@pds.police.uk
Contact Phone
02045704967

Buyer Location

Locality
LONDON
Postcode
EC2V 7JE
Post Town
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
City of London
Electoral Ward
Cheap
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

MICROSOFT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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