Award

Contract for ASC Front Door Discovery and user journeys into care - Exploring user journeys into Adult Social Care to improve user experience and support early intervention on behalf of the London Borough of Redbridge

LONDON BOROUGH OF REDBRIDGE

This public procurement record has 1 release in its history.

Award

08 Aug 2023 at 11:02

Summary of the contracting process

The London Borough of Redbridge has awarded a contract for ASC Front Door Discovery and user journeys into care, aimed at exploring user journeys into Adult Social Care. The contract value is £60,000 GBP, with a contract period from 4th September 2023 to 1st November 2023. The procurement method was not specified, and the tender period ended on 23rd June 2023. The buying organisation is the London Borough of Redbridge, located in Ilford, England. The industry category is Research and development consultancy services.

This tender presents an opportunity for businesses interested in providing research and development consultancy services, particularly those specialized in improving user experience and supporting early intervention. Small and medium-sized enterprises (SMEs) are deemed suitable for this procurement opportunity. The contract's aim is to enhance user experience in Adult Social Care through the exploration of user journeys, potentially reducing service demand and improving overall care quality.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Title

Contract for ASC Front Door Discovery and user journeys into care - Exploring user journeys into Adult Social Care to improve user experience and support early intervention on behalf of the London Borough of Redbridge

Notice Description

We are looking for a team to run a discovery phase for 'Adult Social Care Front Door' exploring user journeys into Adult Social Care to improve user experience and support early intervention and reducing demand. Expected contract length: Initial 8-week period.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-7e358242-3445-4850-9199-798b47afb849
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1f5c6721-1d7f-4f1a-a408-798369494901
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services


CPV Codes

73200000 - Research and development consultancy services

Notice Value(s)

Tender Value
£60,000 Under £100K
Lots Value
Not specified
Awards Value
£60,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
8 Aug 20232 years ago
Submission Deadline
23 Jun 2023Expired
Future Notice Date
Not specified
Award Date
17 Jul 20232 years ago
Contract Period
3 Sep 2023 - 1 Nov 2023 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF REDBRIDGE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
ILFORD
Postcode
IG1 1DD
Post Town
Ilford
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI5 Outer London - East and North East
Small Region (ITL 3)
TLI53 Redbridge and Waltham Forest
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)

Local Authority
Redbridge
Electoral Ward
Ilford Town
Westminster Constituency
Ilford South

Supplier Information

Number of Suppliers
1
Supplier Name

THE DEXTROUS WEB LTD T/A DXW

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-7e358242-3445-4850-9199-798b47afb849-2023-08-08T12:02:23+01:00",
    "date": "2023-08-08T12:02:23+01:00",
    "ocid": "ocds-b5fd17-7e358242-3445-4850-9199-798b47afb849",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "REDBR001-DN673357-85314466",
        "title": "Contract for ASC Front Door Discovery and user journeys into care - Exploring user journeys into Adult Social Care to improve user experience and support early intervention on behalf of the London Borough of Redbridge",
        "description": "We are looking for a team to run a discovery phase for 'Adult Social Care Front Door' exploring user journeys into Adult Social Care to improve user experience and support early intervention and reducing demand. Expected contract length: Initial 8-week period.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "73200000",
            "description": "Research and development consultancy services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "England",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 60000,
            "currency": "GBP"
        },
        "procurementMethodDetails": "Not specified",
        "tenderPeriod": {
            "endDate": "2023-06-23T17:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2023-09-04T00:00:00+01:00",
            "endDate": "2023-11-01T23:59:59Z"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        }
    },
    "parties": [
        {
            "id": "GB-CFS-113490",
            "name": "London Borough of Redbridge",
            "identifier": {
                "legalName": "London Borough of Redbridge"
            },
            "address": {
                "streetAddress": "London Borough of Redbridge, Town Hall, 128-142 High Road",
                "locality": "Ilford",
                "postalCode": "IG1 1DD",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Corinne Barrett",
                "email": "corinne.barrett@redbridge.gov.uk",
                "telephone": "+44 2087082282"
            },
            "details": {
                "url": "http://www.redbridge.gov.uk/"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-170817",
            "name": "The Dextrous Web Ltd t/a dxw",
            "identifier": {
                "legalName": "The Dextrous Web Ltd t/a dxw"
            },
            "address": {
                "streetAddress": "LS2 7EW"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-113490",
        "name": "London Borough of Redbridge"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-7e358242-3445-4850-9199-798b47afb849-1",
            "status": "active",
            "date": "2023-07-18T00:00:00+01:00",
            "datePublished": "2023-08-08T12:02:23+01:00",
            "value": {
                "amount": 60000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-170817",
                    "name": "The Dextrous Web Ltd t/a dxw"
                }
            ],
            "contractPeriod": {
                "startDate": "2023-09-04T00:00:00+01:00",
                "endDate": "2023-11-01T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/1f5c6721-1d7f-4f1a-a408-798369494901",
                    "datePublished": "2023-08-08T12:02:23+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}