Award

Victims of Crime User Satisfaction Survey Service

BRITISH TRANSPORT POLICE

This public procurement record has 1 release in its history.

Award

27 Jun 2024 at 13:51

Summary of the contracting process

The British Transport Police has awarded a contract for the "Victims of Crime User Satisfaction Survey Service" to Opinion Research Swansea Ltd. The contracting process started with a selective procurement method using a framework agreement. The contract has a total value of £157,387.08 and covers research services. The contract period is from July 1, 2024, to June 30, 2026. The procurement stage was an award, and the closing date for the tender was June 26, 2024. The British Transport Police conducted the procurement in London, in the services industry category.

This tender presents opportunities for businesses specialising in research services and survey capabilities. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations are particularly well-suited to compete. Businesses interested in conducting user satisfaction surveys for crime victims using a mix of online and telephone interviews should consider this tender opportunity provided by the British Transport Police.

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Notice Title

Victims of Crime User Satisfaction Survey Service

Notice Description

BTP conducts a monthly user satisfaction survey with victims of crime through a mixture of online and telephone interviews. It measures their satisfaction with BTP interactions at three different stages (if applicable) during the crime journey process.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-7f3c0f09-83bd-4e10-9501-ddc92e67e017
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/bfab1bcf-ffae-474c-811d-91c4116f6af6
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services


CPV Codes

73110000 - Research services

Notice Value(s)

Tender Value
£157,387 £100K-£500K
Lots Value
Not specified
Awards Value
£157,387 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
27 Jun 20241 years ago
Submission Deadline
26 Jun 2024Expired
Future Notice Date
Not specified
Award Date
25 Jun 20241 years ago
Contract Period
30 Jun 2024 - 30 Jun 2026 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
BRITISH TRANSPORT POLICE
Contact Name
Jake Grieves
Contact Email
jake.grieves@btp.police.uk
Contact Phone
07741605471

Buyer Location

Locality
LONDON
Postcode
NW1 9LN
Post Town
North West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI36 Camden
Delivery Location
Not specified

Local Authority
Camden
Electoral Ward
Camden Town
Westminster Constituency
Holborn and St Pancras

Supplier Information

Number of Suppliers
1
Supplier Name

OPINION RESEARCH SWANSEA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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