This public procurement record has 1 release in its history.

Award

04 Sep 2026 at 15:49

Summary of the contracting process

West Suffolk NHS Foundation Trust procured a medical e-rostering service for its clinical workforce in Bury St Edmunds and the surrounding West Suffolk area. The requirement is for an IT software solution (CPV 48517000) that manages the scheduling, deployment and availability of doctors and other clinicians. It supports the creation and maintenance of staff rotas, leave and on-call arrangements, workforce-capacity monitoring, and safe-staffing requirements across clinical services. The system is intended to improve workforce planning, operational efficiency and compliance with working-time and staffing requirements. This is a managed healthcare workforce-scheduling requirement rather than general-purpose administrative software, so relevant suppliers need capability in clinical rostering and NHS operational environments.

The procurement is complete and has been awarded through a selective call-off from a framework agreement. Allocate Software Limited was selected on 29 April 2026 for £578,648 including the published currency, GBP. The contract runs from 30 April 2026 to 29 April 2029. The tender submission deadline was 1 February 2026 at 12:00 UTC. The procurement was classified as a services requirement and was not identified as suitable for SMEs or voluntary, community and social enterprises. There is one awarded supplier and one requirement covering the e-rostering system. The award is active, and the contract period begins immediately after the award date.

For suppliers assessing future healthcare workforce-technology opportunities, this award demonstrates demand from West Suffolk NHS Foundation Trust for a substantial, multi-year medical e-rostering solution. A credible competitor would need a mature platform capable of handling doctors’ and clinicians’ rotas, leave, on-call arrangements, availability, workforce capacity and safe-staffing controls in one operational system. Experience supporting clinical services and working-time compliance would be important, alongside the ability to improve planning and day-to-day efficiency rather than simply provide scheduling software. The route to market was a framework call-off, so relevant suppliers should understand framework-based NHS procurement and be able to present an established, scalable service suitable for a large healthcare organisation. The requirement’s scale also favours providers with strong implementation, support and service-management capacity.

How relevant is this notice?

Notice Title

WSFT - Corporate - E-rostering (IT)

Notice Description

Provision of a medical e-rostering system used by the Trust to manage the scheduling, deployment and availability of doctors and clinicians. The system supports the Trust in creating and maintaining staff rotas, managing leave and on-call arrangements, monitoring workforce capacity and supporting safe staffing requirements across clinical services. The solution helps improve workforce planning, operational efficiency and compliance with working time and staffing requirements.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-81dd2e57-5574-4268-917c-1976308545d2
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/7341da60-ea5e-4225-be65-465c6438ca06
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48517000 - IT software package

Notice Value(s)

Tender Value
£578,648 £500K-£1M
Lots Value
Not specified
Awards Value
£578,648 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
4 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
29 Apr 20264 months ago
Contract Period
30 Apr 2026 - 29 Apr 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
West Suffolk NHS Foundation Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BURY ST EDMUNDS
Postcode
IP33 2QZ
Postcode Area
Ipswich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH6 Suffolk
Small Region (ITL 3)
TLH64 West Suffolk
Delivery Location
Not specified

Local Authority
West Suffolk
Electoral Ward
Southgate
Westminster Constituency
Bury St Edmunds and Stowmarket

Supplier Information

Number of Suppliers
1
Supplier Name

Allocate Software Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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