Award

Hosting, Support and Maintenance of Ofwat and Open Water websites and ongoing improvements for Ofwat website

O F W A T

This public procurement record has 1 release in its history.

Award

05 Oct 2022 at 19:58

Summary of the contracting process

The contract was awarded by Ofwat, the Water Services Regulation Authority in England, to James Blake Solutions Ltd for the hosting, support, and maintenance of Ofwat and Open Water websites. The contract falls under the IT services category with a value of £147,182. The procurement method used was an open procedure. The tender period ended on June 29, 2022, and the contract period is from August 1, 2022, to July 31, 2024.

This opportunity, facilitated by Ofwat, is suited for businesses providing IT services, particularly those experienced in website hosting and maintenance. The contract presents a chance for companies, especially small and medium enterprises, to engage in ongoing website improvement projects, enhancing security, accessibility, and functionality. Businesses located in the West Midlands and London regions of the United Kingdom may find this tender particularly relevant for potential growth opportunities.

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Notice Title

Hosting, Support and Maintenance of Ofwat and Open Water websites and ongoing improvements for Ofwat website

Notice Description

The Supplier of this contract will work closely with the Ofwat team to: * Support Ofwat's maintenance and improvement of the websites so we best serve audiences and support our strategic objectives. * Ensure the website is secure and as accessible as possible to a wide range of audiences. * Align Ofwat's websites to latest government guidance/standards on website design, accessibility and functionality. * Align Ofwat's websites to latest government guidance/standards on website hosting and security. * Provide maintenance and support in line with agreed SLAs to ensure continuity of service via the website and address any functionality issues as and when they are identified. * Develop an annual product roadmap. * Offer expert advice on use of analytics and insight to monitor website performance and inform development. * Offer expert support and advice when answering queries on functionality, user experience, industry best practice and improvement works. * Investigate solutions and quote for improvement works when needed. * Manage arrangements for web hosting and security services for both websites. * Ensure the Ofwat websites are running on the latest versions of WordPress to ensure security and functionality. The sites will be hosted in separate cloud instances for security and resilience. * It is a requirement of Ofwat that the hosting remain within the UK and that all data is stored and processed within the UK. At the point of contract expiry, the Supplier will be expected to support the transition of all relevant data and associated elements to the incoming Supplier. Overview of potential website development work We have identified a number of areas of the website that we would like to potentially improve and/or develop in the two year cycle of the contract. At this stage while we do not have a timeline for development or set ideas about how much involvement we would need from the Supplier, they are included in this document as an indicator of the scope of work. We would also welcome suggestions from the Supplier based on their expertise for ways we can continuously improve our website so that it meets user expectations and organisational needs. Hosting zip files for download Hosting interactive Maps or graphics with pop out boxes Adding a 'recite me' function for translation of pages and to improve accessibility Changing the functionality of 'Publications' and 'Consultations' Building on the functionality of the News Centre Making the website 'HTML first' in functionality Altering website functionality to support more interactive graphic design elements

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-84e3b8ee-2f53-4d62-872f-fb755211e6fb
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c1892bec-84fe-449f-9d8c-057fc2f08bac
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£147,182 £100K-£500K
Lots Value
Not specified
Awards Value
£147,182 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
5 Oct 20223 years ago
Submission Deadline
29 Jun 2022Expired
Future Notice Date
Not specified
Award Date
31 Jul 20223 years ago
Contract Period
31 Jul 2022 - 31 Jul 2024 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
O F W A T
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B5 4UA
Post Town
Birmingham
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLG West Midlands (England), TLI London

Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
1
Supplier Name

JAMES BLAKE SOLUTIONS LTD (JBI DIGITAL

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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