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Electronic Rostering System for Reablement

Cumberland Council

This public procurement record has 2 releases in its history.

Tender

31 Jul 2026 at 12:41

Tender Notice
Award

31 Jul 2026 at 11:57

Award Notice
Summary of the contracting process

Cumberland Council procured an electronic rostering system for its Reablement service. The requirement covers the software package and associated information systems, including licensing, support and maintenance. Reablement services help people regain independence and manage daily living, so the system is intended to support the planning and coordination of care staff. Delivery covers England, including the North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East and South West. This is a software and managed support service rather than a works contract or supply of physical equipment. The buying organisation is Cumberland Council, based in Carlisle, and the selected supplier is Totalmobile Limited.

The procurement has been awarded following a selective call-off from the G Cloud 14 framework, RM1557.14. Totalmobile Limited was awarded the contract on 29 June 2026 for £805,600. The contract runs from 1 July 2026 to 30 June 2030 and includes an optional one-year extension to 30 June 2030 as described in the requirement. The contract covers licensing, support and maintenance for the electronic rostering system. The stated tender value is £805,600, in pounds sterling, and the award value is the same. The published outcome identifies Totalmobile Limited as the active award recipient. The procurement is classified as a services contract and is not divided into lots.

This award indicates established demand for electronic rostering technology within local-government Reablement services, with the requirement combining software licensing and ongoing support and maintenance. Suppliers seeking comparable work would need a proven electronic rostering product, the ability to configure it for care-service workforce planning, and the operational capacity to provide dependable technical support throughout a long-term contract. Experience of public-sector procurement is important because the route used was a call-off from the G Cloud 14 framework; businesses outside that framework would need an appropriate route to market for a future requirement. Credible competitors are likely to be established software providers or delivery partners able to support geographically dispersed English services and maintain a system used to coordinate frontline care staff.

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Notice Information

Notice Title

Electronic Rostering System for Reablement

Notice Description

Call off from G Cloud 14 framework RM1557.14 Licensing, Support and Maintenance for an electronic rostering system for the Reablement service. optional 1 year extension till 30th June 2030

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-8a8997c7-9a79-4332-ac5f-1d03231d9fed
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c668d3e5-8574-47be-9263-a3d2bc2faac0
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£805,600 £500K-£1M
Lots Value
Not specified
Awards Value
£805,600 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
31 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
29 Jun 20263 months ago
Contract Period
1 Jul 2026 - 30 Jun 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Cumberland Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CARLISLE
Postcode
CA1 1RD
Postcode Area
Carlisle
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD1 Cumbria
Small Region (ITL 3)
TLD13 Cumberland
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)
Local Authority
Cumberland
Electoral Ward
Castle
Westminster Constituency
Carlisle

Supplier Information

Number of Suppliers
1
Supplier Name

TOTALMOBILE LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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