Award

Telephony and Contact Centre Solution

NOTTINGHAM CITY COUNCIL

This public procurement record has 1 release in its history.

Award

20 Apr 2022 at 20:16

Award Notice
Summary of the contracting process

The Nottingham City Council recently completed a procurement process for a "Telephony and Contact Centre Solution", specifically focused on IP Telephony Services, classified under installation services of line telephony equipment (CPV Code: 51340000). The procurement was initiated through a selective method, using a call-off from a framework agreement, with a total contract value of £121,000. The contract period commenced on 9th April 2021 and is set to conclude on 8th April 2026. The previous tender period ended on 8th April 2021, and the services are to be delivered to locations within the East Midlands region, England.

This tender represents a significant opportunity for businesses involved in telecommunications and contact centre solutions. Companies capable of providing advanced telephony services, including installation and support, may find this a lucrative prospect to enhance their market presence. As the contract has been awarded to VIRGIN MEDIA BUSINESS LIMITED, it indicates a competitive landscape where firms offering innovative communication solutions and reliable service delivery can thrive and potentially integrate with large-scale municipal operations.

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Notice Information

Notice Title

Telephony and Contact Centre Solution

Notice Description

IP Telephony Services

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-8bc39f5d-fe29-402f-9d9b-d612cc263e07
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d585b7e9-9298-4098-b8c5-361b7548c8f1
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

51 - Installation services (except software)

CPV Codes

51340000 - Installation services of line telephony equipment

Notice Value(s)

Tender Value
£121,000 £100K-£500K
Lots Value
Not specified
Awards Value
£121,773 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
20 Apr 20223 years ago
Submission Deadline
8 Apr 2021Expired
Future Notice Date
Not specified
Award Date
7 Apr 20214 years ago
Contract Period
8 Apr 2021 - 8 Apr 2026 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NOTTINGHAM CITY COUNCIL
Contact Name
Louise Dobson
Contact Email
louise.dobson@nottinghamcity.gov.uk
Contact Phone
01158763460

Buyer Location

Locality
NOTTINGHAM
Postcode
NG2 3NG
Post Town
Nottingham
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF1 Derbyshire and Nottinghamshire
Small Region (ITL 3)
TLF14 Nottingham
Delivery Location
TLF East Midlands (England)
Local Authority
Nottingham
Electoral Ward
Castle
Westminster Constituency
Nottingham East

Supplier Information

Number of Suppliers
1
Supplier Name

VIRGIN MEDIA BUSINESS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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