Award

Homefinder System

NORTHUMBERLAND COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

26 Feb 2026 at 13:03

Summary of the contracting process

The public procurement process for the "Homefinder System" upgrade has been completed by Northumberland County Council. This project falls under the industry category of software package and information systems, aimed at enhancing the customer experience for local residents in the North East of the UK as part of the service review for Homefinder and Homelessness. The procurement stage is at the award phase with Civica UK Limited being the chosen supplier, and the contract period spans from 1st March 2026 to 28th February 2029. A direct award procurement method was utilised, concluding the tender on 2nd February 2026. The total contract value amounts to £365,897.92 GBP.

This contract offers growth potential for large-scale businesses capable of delivering sophisticated software solutions. Although it does not favour SMEs or VCSEs, enterprises with strong credentials in software systems development and relevant sector experience may find similar opportunities with Northumberland County Council. Engaging in such contracts allows businesses to expand their portfolio and establish a relationship with local governments, potentially leading to further projects within the public sector, especially in the North East region of England.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Title

Homefinder System

Notice Description

Upgrade to the current Homefinder system with a new and relevant contract to improve the customer experience of local residents as part of the ongoing service review of Homefinder and Homelessness.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-8c92e8f3-f924-4a78-880e-85686dfcd815
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/dbe1f61c-bfbc-411c-8239-aeaeff9b2e84
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Other - Direct Award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£365,897 £100K-£500K
Lots Value
Not specified
Awards Value
£365,897 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
26 Feb 20262 weeks ago
Submission Deadline
2 Feb 2026Expired
Future Notice Date
Not specified
Award Date
25 Feb 20262 weeks ago
Contract Period
1 Mar 2026 - 28 Feb 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NORTHUMBERLAND COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MORPETH
Postcode
NE61 2EF
Post Town
Newcastle upon Tyne
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC42 Northumberland
Delivery Location
TLC North East (England)

Local Authority
Northumberland
Electoral Ward
Morpeth Kirkhill
Westminster Constituency
North Northumberland

Supplier Information

Number of Suppliers
1
Supplier Name

CIVICA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-8c92e8f3-f924-4a78-880e-85686dfcd815-2026-02-26T13:03:33Z",
    "date": "2026-02-26T13:03:33Z",
    "ocid": "ocds-b5fd17-8c92e8f3-f924-4a78-880e-85686dfcd815",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "OPEN25022026135217",
        "title": "Homefinder System",
        "description": "Upgrade to the current Homefinder system with a new and relevant contract to improve the customer experience of local residents as part of the ongoing service review of Homefinder and Homelessness.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48000000",
            "description": "Software package and information systems"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "North East",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 365897.92,
            "currency": "GBP"
        },
        "procurementMethodDetails": "Other - Direct Award",
        "tenderPeriod": {
            "endDate": "2026-02-02T12:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2026-03-01T00:00:00Z",
            "endDate": "2029-02-28T23:59:59Z"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "goods"
    },
    "parties": [
        {
            "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/By5B2FN2",
            "name": "Northumberland County Council",
            "identifier": {
                "legalName": "Northumberland County Council",
                "scheme": "GB-SRS",
                "id": "sid4gov.cabinetoffice.gov.uk/By5B2FN2"
            },
            "address": {
                "streetAddress": "County Hall",
                "locality": "MORPETH",
                "postalCode": "NE612EF",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Sabrina Bell",
                "email": "sabrina.bell@northumberland.gov.uk",
                "telephone": "01670 624843"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-01628868",
            "name": "Civica UK Limited",
            "identifier": {
                "legalName": "Civica UK Limited",
                "scheme": "GB-COH",
                "id": "01628868"
            },
            "address": {
                "streetAddress": "8th Floor, Southbank Central, 30 Stamford Street, London, SE1 9LQ"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/By5B2FN2",
        "name": "Northumberland County Council"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-8c92e8f3-f924-4a78-880e-85686dfcd815-1",
            "status": "active",
            "date": "2026-02-25T00:00:00Z",
            "datePublished": "2026-02-26T13:03:33Z",
            "value": {
                "amount": 365897.92,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-01628868",
                    "name": "Civica UK Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2026-03-01T00:00:00Z",
                "endDate": "2029-02-28T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/dbe1f61c-bfbc-411c-8239-aeaeff9b2e84",
                    "datePublished": "2026-02-26T13:03:33Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}