This public procurement record has 1 release in its history.

Award

08 Jul 2026 at 09:21

Summary of the contracting process

The procurement process conducted by North Northamptonshire Council involves the back office processing of Penalty Charge Notices (PCNs), classified under the parking enforcement services category. This contract was awarded to Bramble Hub Limited via a direct award using the CCS Framework RM6259 Lot 3. The procurement method was selective, involving a call-off from a framework agreement, and it is situated in the East of England, United Kingdom. The tender stage is complete, with the contract term spanning from 1st June 2026 to 31st May 2028. The value of the contract is £309,240. Key services required include online payments, reconciliation, banking, dispatching statutory notices, and performance reporting.

This tender presents significant opportunities for SMEs in the parking enforcement and related sectors that can provide comprehensive back office processing services. Firms capable of facilitating robust online payment systems, handling reconciliation and banking of payments, and offering reliable call centre operations would be well-placed to compete in similar future tenders. The integration of automated services such as Interactive Voice Response (IVR) payment systems may further enhance competitiveness, allowing businesses to showcase their ability to adapt to modern, digitally-driven service demands. The emphasis on online and automated services makes this tender particularly relevant for businesses focusing on digital transformations within public sector operations.

How relevant is this notice?

Notice Title

Back Office Processing of PCNs

Notice Description

North Northamptonshire Council requires the services of Processing of Penalty Charge Notices (PCNs) issued under the Traffic Management Act 2004 and for Bus Lane Enforcement. Services include: * Online payments and appeals * Evidence and photos viewable by motorist online Reconciliation and banking: Payment contact methods: * Postal * Telephone * Web Payment methods: * Cheques * Postal orders * Credit / debit cards o Banking of penalty income directly into Council account o Reconciliation of funds cleared into dedicated account Mail despatch * Statutory Notices enclosed and mailed 1st class * Correspondence replies enclosed and mailed 1st class Reports * Standard suite of performance reports published monthly to include financial income statement report Call centre * Operator - manned: Monday to Friday 9:00 to 17:00 * Automated Interactive Voice Response (IVR touch - tone) payment engine 24 hours a day, 7 days a week (optional and where applicable) Inclusive of all relevant software. This contract was awarded via a Direct Award utilising CCS Framework RM6259 Lot 3.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-91da9f2a-6806-442f-b637-85b3eac2c2af
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/5e202837-4751-4766-8246-641d0d8c4aef
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

98 - Other community, social and personal services


CPV Codes

98351110 - Parking enforcement services

Notice Value(s)

Tender Value
£309,240 £100K-£500K
Lots Value
Not specified
Awards Value
£309,240 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
8 Jul 20261 weeks ago
Submission Deadline
19 May 2026Expired
Future Notice Date
Not specified
Award Date
8 Jul 20261 weeks ago
Contract Period
31 May 2026 - 31 May 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NORTH NORTHAMPTONSHIRE COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
KETTERING
Postcode
NN16 8TL
Post Town
Northampton
Country
England

Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF25 North Northamptonshire
Delivery Location
Not specified

Local Authority
North Northamptonshire
Electoral Ward
Northall
Westminster Constituency
Kettering

Supplier Information

Number of Suppliers
1
Supplier Name

BRAMBLE HUB

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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