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WCC - Supply of Microsoft Managed Services

Warwickshire County Council

This public procurement record has 1 release in its history.

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05 Aug 2026 at 11:58

Award Notice
Summary of the contracting process

Warwickshire County Council procured Microsoft managed support services for its Microsoft applications and cloud services. The scope covers Microsoft 365, Azure and related technologies, with the aim of providing efficient and effective technical support. This is a services requirement covering software and information systems and associated technical services. Delivery is in the West Midlands, supporting the council’s technology environment rather than supplying a standalone software product. The requirement is relevant to managed service providers, Microsoft specialists, cloud support firms and technical support businesses able to provide ongoing operational assistance across Microsoft platforms. The council is the buyer and the selected supplier is Trustmarque Solutions Limited, an SME based in York.

The procurement is complete and has been awarded. It used a selective call-off procedure from the KCS Software Products and Associated Services framework, reference Y23065. The tender deadline was 7 April 2026 at 12:00. Warwickshire County Council awarded the contract to Trustmarque Solutions Limited on 27 July 2026 for £165,340. The contract runs from 28 July 2026 to 27 July 2030, comprising three years with a possible one-year extension period. The award is active. The opportunity was identified as suitable for small and medium-sized enterprises and was evaluated through the competitive framework call-off process. There are no lots identified, so the award covers the Microsoft managed services requirement as a whole.

This award demonstrates a defined requirement for outsourced Microsoft support within Warwickshire County Council, including Microsoft 365, Azure and related cloud technologies. A credible future competitor would need demonstrable expertise in managing and supporting Microsoft enterprise applications, cloud platforms and associated technical services, together with the capacity to provide reliable ongoing support rather than one-off consultancy. Experience of public-sector service delivery and the ability to work through the KCS framework route would be commercially relevant. The award to an SME indicates that a smaller specialist provider can satisfy the requirement, provided it can offer suitable technical depth, service continuity and operational responsiveness. Microsoft-focused managed service providers and cloud support specialists should monitor this buyer’s continuing need for this specific capability.

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Notice Information

Notice Title

WCC - Supply of Microsoft Managed Services

Notice Description

Microsoft Support services providing efficient and effective support for Microsoft applications and cloud services, including Microsoft 365, Azure, and other related technologies. Competitive Process Via KCS Framework Number Y23065, Software Products and Associated Services. Contract duration 3 years plus 1 year extension period.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-92cdd351-1ff1-4b48-b06e-dceda04ab7a9
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/336140b7-84b1-4a6e-b91f-912a8b5ffe6a
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

71 - Architectural, construction, engineering and inspection services

CPV Codes

48000000 - Software package and information systems

71356000 - Technical services

Notice Value(s)

Tender Value
£165,340 £100K-£500K
Lots Value
Not specified
Awards Value
£165,340 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
5 Aug 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
27 Jul 20262 months ago
Contract Period
28 Jul 2026 - 27 Jul 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Warwickshire County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WARWICK
Postcode
CV34 4RL
Postcode Area
Coventry
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG1 Herefordshire, Worcestershire and Warwickshire
Small Region (ITL 3)
TLG13 Warwickshire CC
Delivery Location
TLG West Midlands (England)
Local Authority
Warwick
Electoral Ward
Warwick Saltisford
Westminster Constituency
Warwick and Leamington

Supplier Information

Number of Suppliers
1
Supplier Name

Trustmarque Solutions Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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