Notice Information
Notice Title
Mental Health and Vulnerability Support in Humberside
Notice Description
This contract will provide a Mental Health and Vulnerability Support Telephone Service in the Humberside Force Control Room for 10 hours a day, seven days of the week, through Support Workers who are experienced in dealing with callers suffering a mental health crisis or require support due to a mental health vulnerability. Initial calls into the Force Control Room will be taken by Humberside Police staff who will refer where necessary to the Mental Health Support Worker. When dealing with calls the Support Worker will gather information on the nature of the issues, questioning appropriately to elicit information and will offer guidance and support to those in crisis. Working from the Force Control Room, Support Workers will manage calls from vulnerable people, their friends and relatives, other agencies and emergency services and provide advice and guidance to them and the police on how best to respond to their immediate needs. The contract is designed to ensure callers receive immediate support from experienced staff and are supported by the right agency at the earliest possible opportunity.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-93dcf769-a77e-4dc6-abdf-af73bec64ee9
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/4938b4ab-bf47-4921-a7ba-a330351f2f2c
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- SME, VCSE
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
85 - Health and social work services
-
- CPV Codes
85000000 - Health and social work services
85100000 - Health services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- £240,000 £100K-£500K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 2 Mar 20205 years ago
- Submission Deadline
- 9 Dec 2019Expired
- Future Notice Date
- Not specified
- Award Date
- 23 Dec 20196 years ago
- Contract Period
- 2 Mar 2020 - 1 Mar 2023 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- YORKSHIRE AND HUMBER POLICE PROCUREMENT (Y&HPP)
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- HULL
- Postcode
- HU16 5SN
- Post Town
- Hull
- Country
- England
-
- Major Region (ITL 1)
- TLE Yorkshire and The Humber
- Basic Region (ITL 2)
- TLE1 East Yorkshire and Northern Lincolnshire
- Small Region (ITL 3)
- TLE12 East Riding of Yorkshire
- Delivery Location
- TLE Yorkshire and The Humber
-
- Local Authority
- East Riding of Yorkshire
- Electoral Ward
- Cottingham North
- Westminster Constituency
- Kingston upon Hull North and Cottingham
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/4938b4ab-bf47-4921-a7ba-a330351f2f2c
2nd March 2020 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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