Award

Healthwatch and NHS Complaints Advocacy Service

SWINDON BOROUGH COUNCIL

This public procurement record has 2 releases in its history.

Award

04 Apr 2022 at 10:52

Tender

06 Nov 2020 at 16:07

Summary of the contracting process

Swindon Borough Council is seeking expressions of interest for the Healthwatch and NHS Complaints Advocacy Service, classified under health and social work services. This procurement is currently in the award stage, with the contract period set to begin on 1st April 2021 for an initial 36 months, potentially extendable for a further year. The total value of the contract is £549,600, and interested suppliers were required to submit their responses by 6th January 2021. Clarifications on the tender documents were to be submitted by 15th December 2020.

This opportunity in the health and social care sector can significantly benefit organisations specialising in related advocacy services, particularly those with experience in community health. Businesses with the capacity to deliver independent and confidential advocacy could be well-suited to compete, as the contract aims to support residents of Swindon effectively. Companies interested in this service are encouraged to engage with the ProContract portal for further details and requirements.

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How relevant is this notice?

Notice Title

Healthwatch and NHS Complaints Advocacy Service

Notice Description

Healthwatch and NHS Complaints Advocacy Service Swindon Borough Council invites expressions of interest from suitably qualified and experienced service providers for the provision of a Healthwatch and NHS Complaints Advocacy Service. Project Description Swindon Borough Council is looking to procure a Healthwatch and NHS Complaints Advocacy Service that will provide the following: * LOT 1 - Healtwatch service The service wil be amindependent champion for people who use health and social care services. By understanding the needs, experiences and concerns of people who use health and social care services and to speak out on their behalf. * Lot 2 - NHS Advocacy Service Provide a free, independent and confidential advocacy service to the residents of Swindon. Full details relating to the Services are provided in the tender documents. To participate, Suppliers will need to Register as a Supplier with ProContract, www.supplyingthesouthwest.org.uk, then Register an Interest before obtaining access to the tender documents. In the event of difficulties registering as a supplier, please refer to the System Administrator Proactis support team ProContractSuppliers@proactis.com Contract Period The contract will be initially for a period of 36 months commencing 1st April 2021 with the option to extend for a further 12 months as per the contract terms and conditions. Tender Responses Tender Responses are required to be submitted no later than 6th Janury 2021, 1200:00:00 hrs UK Local time via ProContract tender portal - https://www.supplyingthesouthwest.org.uk/ Tender Clarifications If you require any clarifications on the tender documents, please submit these in writing via Messaging in ProContract tender portal, including the project reference and title clearly in the Subject title, by 15th December 2020, 1200:00:00 hrs UK Local time.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-93fe97ab-a2a0-4ae4-aeba-546f1d3eddf3
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0a5c5f1f-c1c6-4cca-8c21-2c8bf1cea3f2
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

85323000 - Community health services

Notice Value(s)

Tender Value
£549,600 £500K-£1M
Lots Value
Not specified
Awards Value
£428,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
4 Apr 20224 years ago
Submission Deadline
6 Jan 2021Expired
Future Notice Date
Not specified
Award Date
26 Feb 20215 years ago
Contract Period
31 Mar 2021 - 31 Mar 2025 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SWINDON BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWINDON
Postcode
SN1 2JH
Post Town
Swindon
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK71 Swindon
Delivery Location
TLK South West (England)

Local Authority
Swindon
Electoral Ward
Eastcott
Westminster Constituency
Swindon South

Supplier Information

Number of Suppliers
2
Supplier Names

THE CARE FORUM

VOICEABILITY

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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