Award

Customer Experience Engine and maturity

NATIONAL HIGHWAYS

This public procurement record has 1 release in its history.

Award

23 Oct 2023 at 12:36

Summary of the contracting process

The National Highways organisation in England has awarded a contract for the "Customer Experience Engine and maturity Research" project to KPMG LLP. The procurement process used a selective method by calling off from a framework agreement. The contract value is £189,752 in GBP, with a contract period from September 14, 2023, to March 31, 2024.

This contract presents an opportunity for businesses providing research and development consultancy services to contribute to the Customer Experience Engine and maturity Research project. Companies with expertise in this industry category and experience in working with framework agreements may find this tender suitable for business growth and collaboration with National Highways.

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Notice Title

Customer Experience Engine and maturity

Notice Description

Customer Experience Engine and maturity Research

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-94165965-8e74-47c6-9b10-9f1e780ce331
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e9ba810c-921e-49d1-8dc4-3d32db664938
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services


CPV Codes

73200000 - Research and development consultancy services

Notice Value(s)

Tender Value
£189,752 £100K-£500K
Lots Value
Not specified
Awards Value
£189,752 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
23 Oct 20232 years ago
Submission Deadline
13 Sep 2023Expired
Future Notice Date
Not specified
Award Date
13 Sep 20232 years ago
Contract Period
13 Sep 2023 - 31 Mar 2024 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NATIONAL HIGHWAYS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
LS11 9AR
Post Town
Leeds
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
Not specified

Local Authority
Leeds
Electoral Ward
Beeston & Holbeck
Westminster Constituency
Leeds South

Supplier Information

Number of Suppliers
1
Supplier Name

KPMG

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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