Award

24/7 Student Assistance Programme

UNIVERSITY OF CHESTER

This public procurement record has 3 releases in its history.

Award

25 Sep 2024 at 10:52

Award Notice
TenderAmendment

29 Jul 2024 at 15:55

Tender Notice
Tender

15 Jul 2024 at 15:01

Tender Notice
Summary of the contracting process

The University of Chester has completed the procurement process for a 24/7 Student Assistance Programme. This programme, falling under the health and social work services category, was tendered through the UK Open Procedure under the Public Contracts Regulations 2015 and subsequent amendments. The tender was announced on 15th July 2024, with a deadline for submissions on 14th August 2024. The contract, valued at £250,000 GBP and awarded to Health Assured Ltd on 30th August 2024, will run from 1st September 2024 to 31st August 2029. The service aims to provide continuous wellbeing, counselling, and mental health support to approximately 14,500 students enrolled at the University, located in the North West of England.

This tender represents a significant opportunity for businesses within the health and social work sector, particularly those specialising in mental health and counselling services. The requirement for a round-the-clock support system suggests a substantial engagement, suitable for both SMEs and larger organizations. Companies with a proven track record in delivering comprehensive wellness programmes and those capable of offering both telephone and online support will find this contract particularly fitting. Leveraging this opportunity could enable such businesses to expand their service offerings and build long-term relationships with the academic sector.

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Notice Information

Notice Title

24/7 Student Assistance Programme

Notice Description

This Award Notice follows the University of Chester seeking tenders for a 24/7 Student Assistance Programme through the UK Open Procedure under the Public Contracts Regulations 2015 and The Public Procurement (Amendment etc.) (EU Exit) Regulations 2020.The CPV Codes fall under Schedule 2 Social and Other Specific Services, the 'Light Touch Regime'. The University of Chester is committed to providing a holistic, responsive, and proactive approach to wellbeing and mental health support for our student community. To complement our existing provision within our own Student Services department, and to ensure students have access to wellbeing and mental health support at any time (24/7, 365 days a year), the University of Chester was looking to establish a contract for the provision of both telephone and online wellbeing, counselling, and mental health support. The Service will cover all University of Chester students from enrolment to graduation, which is approximately 14,500 students. This service will provide confidential support for a range of matters that may impact student wellbeing and mental health and seek to resolve, manage and prevent issues where possible. Please note the values in this award notice have been rounded up and the contract dates include optional extension periods.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-942c6a15-9f78-4b2c-a61c-be1bf768cb27
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/93217daa-5e9d-47ef-be6a-9459cf0e58bd
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£300,000 £100K-£500K
Lots Value
Not specified
Awards Value
£250,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
25 Sep 20241 years ago
Submission Deadline
14 Aug 2024Expired
Future Notice Date
Not specified
Award Date
29 Aug 20241 years ago
Contract Period
31 Aug 2024 - 31 Aug 2029 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF CHESTER
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CHESTER
Postcode
CH1 4BJ
Post Town
Chester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD6 Cheshire
Small Region (ITL 3)
TLD63 Cheshire West and Chester
Delivery Location
TLD North West (England)
Local Authority
Cheshire West and Chester
Electoral Ward
Chester City & the Garden Quarter
Westminster Constituency
Chester North and Neston

Supplier Information

Number of Suppliers
1
Supplier Name

HEALTH ASSURED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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