Award

715691454-01 - Social media Listening and Management Suite - CAN

MINISTRY OF DEFENCE

This public procurement record has 1 release in its history.

Award

29 Apr 2026 at 14:46

Award Notice
Summary of the contracting process

The Ministry of Defence has awarded a contract titled "Social media Listening and Management Suite," classified under the Application service providers category (CPV code 72416000). This procurement, conducted through a selective method via a framework agreement, covers services for the region of South East, England. The tender process has reached the award stage, with the contract period running from 10 April 2026 to 2 March 2028, amounting to £116,000 GBP. Key dates include the tender period ending on 1 April 2026, and the award notice published on 29 April 2026.

This contract presents substantial opportunities for large businesses specialising in application service provision, particularly those capable of offering comprehensive social media management solutions. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) may find it challenging to compete due to suitability requirements. Meltwater, an established supplier with scale, won the contract, indicating a preference for experienced firms with a robust capacity to meet the Ministry's needs.

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Notice Information

Notice Title

715691454-01 - Social media Listening and Management Suite - CAN

Notice Description

Social media Listening and Management Suite

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-95c273ae-a397-4f18-8bbb-070dbf337616
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/12a2c69b-9430-47a0-b0a2-c0ae8be46a83
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72416000 - Application service providers

Notice Value(s)

Tender Value
£116,000 £100K-£500K
Lots Value
Not specified
Awards Value
£116,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
29 Apr 20262 weeks ago
Submission Deadline
1 Apr 2026Expired
Future Notice Date
Not specified
Award Date
9 Apr 20261 months ago
Contract Period
9 Apr 2026 - 2 Mar 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MINISTRY OF DEFENCE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HIGH WYCOMBE
Postcode
HP14 4UE
Post Town
Hemel Hempstead
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ13 Buckinghamshire
Delivery Location
TLJ South East (England)
Local Authority
Buckinghamshire
Electoral Ward
Ridgeway West
Westminster Constituency
Mid Buckinghamshire

Supplier Information

Number of Suppliers
1
Supplier Name

MELTWATER

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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