Notice Information
Notice Title
Customer Experience Intelligence Partner
Notice Description
To work with Highways England as a Customer Experience Intelligence Partner during the re-procurement of the entire Dart Charge Service. The service will encourage 100% compliance and provide a frictionless customer-centric, multi-channel, socially inclusive road user charging scheme which is compliant with the UK government service standard. We are looking for a scalable and technologically mature service, which enables interoperability with other services, recognising the importance of data as an asset. This will be a state-of-the-art road user charging scheme, adaptable to changing policy objectives the changing ways in which the public interact with mobility services.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-95dba2b5-6126-4824-b9a5-142fd2f52067
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/dc66ee1f-ca8b-4370-986f-1f062c2767d3
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- SME
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
73 - Research and development services and related consultancy services
-
- CPV Codes
73200000 - Research and development consultancy services
73210000 - Research consultancy services
73300000 - Design and execution of research and development
Notice Value(s)
- Tender Value
- £400,000 £100K-£500K
- Lots Value
- Not specified
- Awards Value
- £400,000 £100K-£500K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 3 Oct 20196 years ago
- Submission Deadline
- 11 Sep 2019Expired
- Future Notice Date
- Not specified
- Award Date
- 25 Sep 20196 years ago
- Contract Period
- 30 Sep 2019 - 30 Sep 2021 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- HIGHWAYS ENGLAND
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- BRISTOL
- Postcode
- BS1 6HA
- Post Town
- Bristol
- Country
- England
-
- Major Region (ITL 1)
- TLK South West (England)
- Basic Region (ITL 2)
- TLK5 West of England
- Small Region (ITL 3)
- TLK51 Bristol, City of
- Delivery Location
- Not specified
-
- Local Authority
- Bristol, City of
- Electoral Ward
- Lawrence Hill
- Westminster Constituency
- Bristol East
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/dc66ee1f-ca8b-4370-986f-1f062c2767d3
3rd October 2019 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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