Award

Improving Customer Contact

NATIONAL HIGHWAYS

This public procurement record has 1 release in its history.

Award

29 Oct 2024 at 10:31

Summary of the contracting process

National Highways has completed the procurement process titled "Improving Customer Contact" under the industry category of Development Consultancy Services (CPV: 73220000). The procurement, which followed a selective method via a call-off from a framework agreement, involved a tender period that concluded on 15th October 2024, with the contract running from 21st October 2024 to 31st March 2025. The procurement covered locations including the British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, and the United Kingdom. The total contract value was £185,000 GBP, and the procurement stage is currently at the award stage, with the award being made to PricewaterhouseCooperLLP.

This tender provides a significant opportunity for businesses involved in development consultancy services to engage with a major public sector client, National Highways. Though currently awarded to a large enterprise, companies operating at a similar scale can consider leveraging similar opportunities within this framework. This procurement is particularly suitable for businesses capable of delivering professional consultancy services across multiple geographical regions, offering a chance to enhance their portfolio and secure substantial contracts in the public sector.

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Notice Title

Improving Customer Contact

Notice Description

Improving Customer Contact

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-963f088c-5036-4ace-99f2-12bb1e58276d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/68adb148-f73e-4652-8984-dfa4b82ce5a4
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services


CPV Codes

73220000 - Development consultancy services

Notice Value(s)

Tender Value
£185,000 £100K-£500K
Lots Value
Not specified
Awards Value
£185,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
29 Oct 20241 years ago
Submission Deadline
15 Oct 2024Expired
Future Notice Date
Not specified
Award Date
20 Oct 20241 years ago
Contract Period
20 Oct 2024 - 31 Mar 2025 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NATIONAL HIGHWAYS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
LS11 9AR
Post Town
Leeds
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
Not specified

Local Authority
Leeds
Electoral Ward
Beeston & Holbeck
Westminster Constituency
Leeds South

Supplier Information

Number of Suppliers
1
Supplier Name

PRICEWATERHOUSECOOPERLLP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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