Award

Snagging and Customer Care Services for London Borough of Waltham Forest

LONDON BOROUGH OF WALTHAM FOREST

This public procurement record has 1 release in its history.

Award

01 Jul 2022 at 16:15

Summary of the contracting process

The London Borough of Waltham Forest has completed a procurement process for snagging and customer care services aimed at overseeing the defects and liability period across multiple new build residential projects. The contract, valued at £120,000, was awarded to After Build Limited and spans from 10 March 2022 to 10 March 2025. The open procurement process concluded with the tender period ending on 22 February 2022. This initiative falls under the real estate services industry category, located in Waltham Forest, United Kingdom, with the award published on 1 July 2022.

This tender presents an excellent opportunity for businesses specialising in customer care and property services, particularly those capable of handling snagging works in new builds. Companies that focus on high-quality service delivery and compliance with warranty standards will find this procurement appealing. Given the residential nature of the projects involved, firms experienced in real estate services are well-equipped to compete effectively for similar contracts within this growing market.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Snagging and Customer Care Services for London Borough of Waltham Forest

Notice Description

Specialist Customer Care provider to manage the two-year defects and liability period across several new build residential schemes located in Waltham Forest on behalf of Waltham Forest Council. They are required to deliver a complete snagging service to ensure that the properties have been completed by the contractor to a high standard and in line with any warranty bodies requirements.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-9724ed02-8a1d-476a-87d2-54a2b9a29ee3
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/338d19ea-47a8-4996-bb85-a024d731c34c
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

70 - Real estate services


CPV Codes

70000000 - Real estate services

Notice Value(s)

Tender Value
£120,000 £100K-£500K
Lots Value
Not specified
Awards Value
£112,921 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
1 Jul 20223 years ago
Submission Deadline
22 Feb 2022Expired
Future Notice Date
Not specified
Award Date
8 Mar 20223 years ago
Contract Period
10 Mar 2022 - 10 Mar 2025 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF WALTHAM FOREST
Contact Name
Emily Coulter
Contact Email
emily.coulter@walthamforest.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
E17 4JF
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI5 Outer London - East and North East
Small Region (ITL 3)
TLI53 Redbridge and Waltham Forest
Delivery Location
Not specified

Local Authority
Waltham Forest
Electoral Ward
Chapel End
Westminster Constituency
Walthamstow

Supplier Information

Number of Suppliers
1
Supplier Name

AFTER BUILD

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-9724ed02-8a1d-476a-87d2-54a2b9a29ee3-2022-07-01T17:15:43+01:00",
    "date": "2022-07-01T17:15:43+01:00",
    "ocid": "ocds-b5fd17-9724ed02-8a1d-476a-87d2-54a2b9a29ee3",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "LBOWF001-DN597613-91996173",
        "title": "Snagging and Customer Care Services for London Borough of Waltham Forest",
        "description": "Specialist Customer Care provider to manage the two-year defects and liability period across several new build residential schemes located in Waltham Forest on behalf of Waltham Forest Council. They are required to deliver a complete snagging service to ensure that the properties have been completed by the contractor to a high standard and in line with any warranty bodies requirements.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "70000000",
            "description": "Real estate services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "minValue": {
            "amount": 60000,
            "currency": "GBP"
        },
        "value": {
            "amount": 120000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2022-02-22T17:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2022-03-10T00:00:00Z",
            "endDate": "2025-03-10T23:59:59Z"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-136927",
            "name": "London Borough of Waltham Forest",
            "identifier": {
                "legalName": "London Borough of Waltham Forest"
            },
            "address": {
                "streetAddress": "Town Hall Forest Road, Walthamstow",
                "locality": "London",
                "postalCode": "E17 4JF",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Emily Coulter",
                "email": "Emily.Coulter@walthamforest.gov.uk"
            },
            "details": {
                "url": "http://www.walthamforest.gov.uk/"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-211767",
            "name": "After Build Limited",
            "identifier": {
                "legalName": "After Build Limited"
            },
            "address": {
                "streetAddress": "Units 1&2 Woodfield Farm Offices, Isaacs Lane, Burgess Hill, West Sussex RH15 8RA"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-136927",
        "name": "London Borough of Waltham Forest"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-9724ed02-8a1d-476a-87d2-54a2b9a29ee3-1",
            "status": "active",
            "date": "2022-03-08T00:00:00Z",
            "datePublished": "2022-07-01T17:15:43+01:00",
            "value": {
                "amount": 112921,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-211767",
                    "name": "After Build Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2022-03-10T00:00:00Z",
                "endDate": "2025-03-10T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/338d19ea-47a8-4996-bb85-a024d731c34c",
                    "datePublished": "2022-07-01T17:15:43+01:00",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "description": "Advert",
                    "url": "https://procontract.due-north.com/Advert?advertId=32df0f2d-9b8d-ec11-8112-005056b64545"
                }
            ]
        }
    ]
}