Award

Language Services - Interpreting Services Non-Spoken 2025/28

NHS HERTFORDSHIRE AND WEST ESSEX ICB

This public procurement record has 1 release in its history.

Award

27 Nov 2025 at 16:57

Summary of the contracting process

The procurement process involves NHS Hertfordshire and West Essex ICB (Integrated Care Board) for the provision of "Language Services - Interpreting Services Non-Spoken 2025/28." The contract focuses on translation and interpretation services across various mediums such as face-to-face, telephone, video, and written translation including Braille, primarily within the Hertfordshire and West Essex area. The procurement belongs to the services category, specifically translation services (CPV: 79530000), and has proceeded to the award stage as of 27th November 2025. The procurement method used was selective, specifically a call-off from a framework agreement, with a contract value of £500,000. The contract initiated on 14th August 2025 and concluded on 26th August 2025, serving locations such as the UK and broader territories.

This tender provides substantial business growth opportunities, particularly suited for small and medium enterprises (SMEs) capable of delivering high-quality non-spoken translation and interpretation services. Suppliers such as SIGN SOLUTIONS, a small interpreting agency with specialised expertise in sign language, have successfully been awarded this contract, demonstrating the competitiveness of skilled niche providers in this sector. Businesses adept in managing multilingual services, including transcription and interpretation, can leverage such contracts to expand their service footprint and enhance their market reputation, especially within the healthcare system's complex communication needs.

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Notice Title

Language Services - Interpreting Services Non-Spoken 2025/28

Notice Description

A complete managed service for non-spoken translation and interpretation services in the Hertfordshire and West Essex ICB area for services :- 1) Face to Face Interpretation Services - Non-Spoken 2) Telephone Interpretation Services - Non-Spoken 3) Video Interpretation Services - Non-Spoken 4) Written Translation and Transcription services (eg. Braille)

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-974f2f7b-b1b9-4668-849d-19487e170698
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b5b56a27-0c59-4c3e-a535-a3ac9e650b4b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79530000 - Translation services

Notice Value(s)

Tender Value
£500,000 £500K-£1M
Lots Value
Not specified
Awards Value
£500,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
27 Nov 20252 months ago
Submission Deadline
18 Jun 2025Expired
Future Notice Date
Not specified
Award Date
19 Oct 20254 months ago
Contract Period
13 Aug 2025 - 26 Aug 2025 30 days
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS HERTFORDSHIRE AND WEST ESSEX ICB
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HEMEL HEMPSTEAD
Postcode
HP1 1DN
Post Town
Hemel Hempstead
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH27 South West Hertfordshire
Delivery Location
Not specified

Local Authority
Dacorum
Electoral Ward
Hemel Hempstead Town
Westminster Constituency
Hemel Hempstead

Supplier Information

Number of Suppliers
1
Supplier Name

SIGN SOLUTIONS (SIGN LANGUAGE INTERPRETING AGENCY

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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