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Oracle E-Business Suite Application and Technical Support via G-Cloud14 RM1557.14

Durham County Council

This public procurement record has 2 releases in its history.

AwardUpdate

21 Jul 2026 at 10:08

Award Notice
Award

22 Jun 2026 at 15:16

Award Notice
Summary of the contracting process

Durham County Council procured ongoing application, technical and security support for its existing, outdated Oracle E-Business Suite. This is a software-related services requirement covering the continued operation, maintenance and protection of the council’s Oracle business system. Delivery is for Durham County Council in the North East of England. The requirement is categorised as support for software-related services and is suitable for small and medium-sized enterprises and voluntary, community or social enterprises. It is focused on specialist Oracle E-Business Suite support rather than a new implementation, replacement system or general IT service, so it is most relevant to suppliers with established capability in supporting legacy Oracle environments across application, technical infrastructure and security functions.

The procurement is complete and has been awarded. Durham County Council used a selective call-off from the G-Cloud 14 framework. The submission deadline was 22 May 2026 at 12:00. The contract was awarded on 22 May 2026 to Rimini Street Inc. for £690,392. The contract period runs from 1 June 2026 to 31 May 2028, with an optional further 12-month extension if required. The published outcome identifies one active award and one supplier. The available procurement information describes the requirement and framework route but does not set out separate scored evaluation criteria. This is therefore a completed framework call-off for a defined support term, rather than an open competition for a new system.

For suppliers that did not win this award, the procurement demonstrates a public-sector requirement for sustained support of a legacy Oracle E-Business Suite environment, including application services, technical support and security. A credible competitor for a future requirement with Durham County Council would need demonstrable expertise in Oracle E-Business Suite, the ability to maintain ageing or outdated platforms safely, and the capacity to provide dependable ongoing support across operational and security issues. Experience of public-sector service delivery and working through framework call-off routes would be commercially relevant. The requirement is also marked as suitable for SMEs and voluntary, community or social enterprises, indicating that smaller specialist providers may be able to compete where they can evidence the necessary technical depth and service resilience.

How relevant is this notice?

Notice Information

Notice Title

Oracle E-Business Suite Application and Technical Support via G-Cloud14 RM1557.14

Notice Description

Durham County Council require the ongoing provision of support to the current outdated Oracle E Business Suite including application, technical and security elements for a 24 month period with an optional extension of a further 12 months if required.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-983d7d7b-f2d0-46bc-9189-cb0017994b39
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d42ec60e-9184-41f3-9aff-fc39861317f1
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72260000 - Software-related services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£690,392 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
21 Jul 20261 months ago
Submission Deadline
22 May 2026Expired
Future Notice Date
Not specified
Award Date
22 May 20263 months ago
Contract Period
1 Jun 2026 - 31 May 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Durham County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DURHAM
Postcode
DH1 5UQ
Postcode Area
Durham
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC41 Durham
Delivery Location
TLC North East (England)
Local Authority
County Durham
Electoral Ward
Framwellgate & Newton Hall
Westminster Constituency
City of Durham

Supplier Information

Number of Suppliers
1
Supplier Name

Rimini Street

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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