Award

Procurement of ITA Services from 1 June 2021

THE LEGAL AID AGENCY

This public procurement record has 2 releases in its history.

Award

21 May 2021 at 15:10

Tender

10 Dec 2020 at 09:32

Summary of the contracting process

The Legal Aid Agency (LAA) has initiated the procurement of Immigration Telephone Advice (ITA) Services in England and Wales, set to commence on 1 June 2021. The tender process, which falls under the legal services category, was first published on 10 December 2020, with an initial submission deadline of 18 January 2021. Although the LAA aimed to award two ITA contracts, the procurement was cancelled on 30 April 2021 due to insufficient compliant tenders meeting quality requirements, during which the LAA also extended the existing contract with Optimus Law Ltd for a further 12 months, expiring on 31 May 2022.

This procurement process presents significant opportunities for businesses, particularly those in the legal and advice sectors. Small and medium-sized enterprises (SMEs) and voluntary community social enterprises (VCSEs) are encouraged to participate, leveraging their capacity to deliver quality ITA Services. Companies that can demonstrate compliance with requirements set forth in the Information for Applicants (IFA) document could be well-positioned to engage in future tenders as the LAA conducts a review of the ITA service for potential reinvigoration in future procurement cycles.

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Notice Title

Procurement of ITA Services from 1 June 2021

Notice Description

On 10 December 2020, the Legal Aid Agency ("LAA") published an invitation to tender for Civil Legal Aid, Immigration Telephone Advice Services ("ITA Services") in England and Wales from 1 June 2021 on its e-Tendering portal. In accordance with the LAA's right to do so pursuant to paragraph 5.24 of the Invitation to Tender Information for Applicants ("IFA") document, the LAA cancelled the procurement process in its entirety on 30 April 2021. The LAA notified applicants and published a cancellation notice on its website on that date. For completeness a Contract Award Notice is also being published. This means that the LAA did not proceed with the award of any ITA Services contracts under that procurement process. The LAA received insufficient compliant tenders that met the minimum quality requirements. The procurement process therefore did not result in the award of any contracts to provide ITA Services from 1 June 2021. To ensure on-going access to ITA Services for Clients beyond 1 June 2021, the LAA has extended the existing contract with the current ITA Services provider (Optimus Law Ltd) for a period of 12 months to 31 May 2022. During this time the LAA and Ministry of Justice are undertaking a review of the ITA service to consider the commission of this service in the future. Further information can be found: https://www.gov.uk/government/publications/immigration-telephone-advice-services-from-june-2021

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-9ac6300d-4a38-4056-8c8c-196a1a75d93d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/3a16dd11-d169-4a5c-b0a0-9a7c4218d7ed
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Other - To ensure on-going access to ITA Services for Clients beyond 1 June 2021, the LAA has extended the existing contract with the current ITA Services provider (Optimus Law Ltd) For a period of 12 months to 31 May 2022
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79100000 - Legal services

Notice Value(s)

Tender Value
£170,840 £100K-£500K
Lots Value
Not specified
Awards Value
£173,724 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
21 May 20214 years ago
Submission Deadline
18 Jan 2021Expired
Future Notice Date
Not specified
Award Date
27 Apr 20214 years ago
Contract Period
31 May 2021 - 31 May 2022 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
THE LEGAL AID AGENCY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 9AJ
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

OPTIMUS LAW

Open Contracting Data Standard (OCDS)

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