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Provision of bus service - Route 328

Transport for London

This public procurement record has 2 releases in its history.

AwardUpdate

20 Jul 2026 at 13:11

Award Notice
AwardUpdate

20 Jul 2026 at 13:11

Award Notice
Summary of the contracting process

Transport for London procured a public bus service for route 328, covering passenger transport operations in London. The requirement is a services contract for operating the route rather than the supply of vehicles or general transport consultancy. The buying organisation is Transport for London, which uses the service to provide public road transport to passengers on the specified route. The scope is route-specific, so relevant businesses are bus operators or transport providers able to organise and deliver scheduled local bus services in London. The procurement concerns one route and one service requirement, with the operational delivery location identified as London, England. The relevant classification is public road transport services (CPV 60112000).

The procurement is complete and was awarded to Metroline on 7 November 2023. It used a selective competitive procedure with negotiation above the threshold. The tender deadline was 17 October 2023 at 12:00 British Summer Time. The estimated value was between £6,802,063 and £7,539,341, while the award value was £6,802,063. The contract period runs from 29 June 2024 to 25 June 2027. Transport for London evaluated the competition through the negotiated procedure and selected Metroline as the supplier. The published outcome records an active award and a completed tender. The opportunity was identified as suitable for small and medium-sized enterprises and for voluntary, community and social enterprises.

This award shows sustained demand from Transport for London for contracted operation of a defined London bus route at substantial service scale. It is most relevant to established bus operators and transport businesses able to provide reliable scheduled passenger services, manage route operations and maintain the capacity needed for a multi-year public transport contract. Smaller firms and voluntary, community or social enterprises were identified as suitable participants, so the requirement was not limited solely to large operators. A credible future competitor would need demonstrable capability in public bus service delivery, operational management and performance at route level, with the financial and organisational resilience to support a long-running TfL service requirement.

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Notice Information

Notice Title

Provision of bus service - Route 328

Notice Description

Provision of bus service route 328 for 3 years. Please note, cost posted on Contracts Finder sometimes differ from those on the internet, this is due to post award negotiations.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-9de56ed2-3af7-4b8a-ac89-d024aa1423fb
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f80144d6-2afb-493a-8a2a-4df63110dd88
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive procedure with negotiation (above threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

60 - Transport services (excl. Waste transport)

CPV Codes

60112000 - Public road transport services

Notice Value(s)

Tender Value
£7,539,341 £1M-£10M
Lots Value
Not specified
Awards Value
£6,802,063 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
20 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
7 Nov 20232 years ago
Contract Period
29 Jun 2024 - 25 Jun 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Transport for London
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 8NJ
Postcode Area
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
TLI London
Local Authority
Southwark
Electoral Ward
Borough & Bankside
Westminster Constituency
Bermondsey and Old Southwark

Supplier Information

Number of Suppliers
1
Supplier Name

Metroline

Further Information

Notice URLs

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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