Award

Mystery Shopping

POST OFFICE

This public procurement record has 1 release in its history.

Award

19 Feb 2026 at 22:33

Summary of the contracting process

The procurement process initiated by the Post Office focused on the "Mystery Shopping" contract, situated in the industry category of market research services. The tender invites limited competitive quotations below threshold, aligning under CPV classification 79310000. The procurement stage has progressed to the award phase as of 19th February 2026, reflecting the completion of the process. Set within the United Kingdom, the contract gained active status on 1st December 2025 and will span until 30th November 2026, with a total value of £178,000. The tender period closed on 21st March 2025 at 16:00. This opportunity caters primarily to SMEs, offering a substantial timeframe for execution.

This tender offers substantial business growth opportunities, particularly for small and medium-sized enterprises (SMEs) with expertise in market research and related services such as survey, market testing, performance review, feasibility study, and social research. IPSOS MORI UK LIMITED emerged as the successful supplier, suggesting that similar organisations in scale and capability could thrive in future procurements within these sectors. The competitive quotation approach provided a relatively accessible entry point for qualified SMEs to secure significant services contracts, making it a beneficial proposition for businesses looking to expand their portfolio within the UK market research field.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Mystery Shopping

Notice Description

Mystery shopping tender

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a0fd086d-0c3a-4424-9453-078865779b61
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/497bc4f6-ad00-44df-ac45-f8b1598ec513
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Competitive quotation (below threshold)
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79310000 - Market research services

79311000 - Survey services

79312000 - Market-testing services

79313000 - Performance review services

79314000 - Feasibility study

79315000 - Social research services

Notice Value(s)

Tender Value
£178,000 £100K-£500K
Lots Value
Not specified
Awards Value
£178,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
19 Feb 20264 days ago
Submission Deadline
21 Mar 2025Expired
Future Notice Date
Not specified
Award Date
1 Dec 20252 months ago
Contract Period
1 Dec 2025 - 30 Nov 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
POST OFFICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
EC2V 7ER
Post Town
Central London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
City of London
Electoral Ward
Bassishaw
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

IPSOS MORI UK LIMTED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-a0fd086d-0c3a-4424-9453-078865779b61-2026-02-19T22:33:07Z",
    "date": "2026-02-19T22:33:07Z",
    "ocid": "ocds-b5fd17-a0fd086d-0c3a-4424-9453-078865779b61",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "C103508",
        "title": "Mystery Shopping",
        "description": "Mystery shopping tender",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "79310000",
            "description": "Market research services"
        },
        "additionalClassifications": [
            {
                "id": "79311000",
                "scheme": "CPV",
                "description": "Survey services"
            },
            {
                "id": "79312000",
                "scheme": "CPV",
                "description": "Market-testing services"
            },
            {
                "id": "79313000",
                "scheme": "CPV",
                "description": "Performance review services"
            },
            {
                "id": "79314000",
                "scheme": "CPV",
                "description": "Feasibility study"
            },
            {
                "id": "79315000",
                "scheme": "CPV",
                "description": "Social research services"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 178000,
            "currency": "GBP"
        },
        "procurementMethod": "limited",
        "procurementMethodDetails": "Competitive quotation (below threshold)",
        "tenderPeriod": {
            "endDate": "2025-03-21T16:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2025-12-01T00:00:00Z",
            "endDate": "2026-11-30T23:59:59Z"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/t9Gu6N7M",
            "name": "Post Office",
            "identifier": {
                "legalName": "Post Office",
                "scheme": "GB-SRS",
                "id": "sid4gov.cabinetoffice.gov.uk/t9Gu6N7M"
            },
            "address": {
                "streetAddress": "100 Wood Street",
                "locality": "London",
                "postalCode": "EC2V 7ER",
                "countryName": "England"
            },
            "contactPoint": {
                "email": "procurement@postoffice.co.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-01640855",
            "name": "IPSOS MORI UK LIMTED",
            "identifier": {
                "legalName": "IPSOS MORI UK LIMTED",
                "scheme": "GB-COH",
                "id": "01640855"
            },
            "address": {
                "streetAddress": "3 Thomas More Square London E1W 1YW"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/t9Gu6N7M",
        "name": "Post Office"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-a0fd086d-0c3a-4424-9453-078865779b61-1",
            "status": "active",
            "date": "2025-12-01T00:00:00Z",
            "datePublished": "2026-02-19T22:33:07Z",
            "value": {
                "amount": 178000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-01640855",
                    "name": "IPSOS MORI UK LIMTED"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-12-01T00:00:00Z",
                "endDate": "2026-11-30T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/497bc4f6-ad00-44df-ac45-f8b1598ec513",
                    "datePublished": "2026-02-19T22:33:07Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}