Award

National staff support text service

NHS ENGLAND

This public procurement record has 1 release in its history.

Award

01 Sep 2022 at 13:59

Award Notice
Summary of the contracting process

The National staff support text service tender, awarded by NHS England, was successfully completed on 15th July 2022. The tender, valued at £95,000 GBP, falls under the Health services category. The contracting process was open to all businesses and operated on an open procedure (below threshold) procurement method. The contract period spans from 6th August 2022 to 6th August 2023, providing nationwide service 24/7 for health and care workers.

This awarded contract by NHS England to Mental Health Innovations presents a business growth opportunity for organisations specializing in mental health services. Small and medium enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations are well-suited to compete for this provision. The tender aims to offer crisis support services to NHS staff across the country, creating a niche for mental health service providers to contribute effectively to national healthcare efforts.

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Notice Information

Notice Title

National staff support text service

Notice Description

The service is provided for all health and care workers across the country. Currently over 3600 NHS staff have contacted the helpline since June 2020. On average the text service receives between 170-200 conversations a month from NHS staff. The text service will offer NHS staff the opportunity to converse with trained crisis volunteers. The requirement will be to run a 7-day service, 24 hours a day, that can operate nationally, and is able to cater to all groups and demographics.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a155e49f-46be-4210-bc03-332cf3bad04e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b518dfb6-2ed8-42a3-a850-fab01a1c6741
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
£95,000 Under £100K
Lots Value
Not specified
Awards Value
£95,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
1 Sep 20223 years ago
Submission Deadline
2 Jul 2022Expired
Future Notice Date
Not specified
Award Date
14 Jul 20223 years ago
Contract Period
5 Aug 2022 - 6 Aug 2023 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS ENGLAND
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
LS2 7UE
Post Town
Leeds
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Leeds
Electoral Ward
Little London & Woodhouse
Westminster Constituency
Leeds Central and Headingley

Supplier Information

Number of Suppliers
1
Supplier Name

MENTAL HEALTH INNOVATIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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