Award

HMPO Market Research - Customer Journey

HOME OFFICE

This public procurement record has 1 release in its history.

Award

26 Feb 2019 at 14:05

Summary of the contracting process

The procurement process involved the Home Office seeking market research services titled "HMPO Market Research - Customer Journey". This initiative, classified under the CPV code for research services (73110000), was located in London, UK, and effectively concluded on 23 August 2019. The procurement method used was selective, with the contract amounting to £220,000, awarded to the supplier Britain Thinks after the completion of the tender period that ended on 24 August 2016.

This tender presents significant opportunities for businesses specialising in qualitative market research and customer journey analysis. Organisations that could benefit from this contract include consultancy firms with expertise in market insights, especially those capable of navigating similar government contracts. Given the stringent requirement for research services, businesses should demonstrate experience in qualitative analysis and the ability to handle substantial contracts within a competitive framework.

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Notice Title

HMPO Market Research - Customer Journey

Notice Description

Market Research (Qualitative Insight Customer Journeys and Propositions)

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a1b0340f-9735-44f7-9a94-5cc7d42a88a3
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/bc872faf-6c82-4548-b5bf-f9f581fbff8d
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services


CPV Codes

73110000 - Research services

Notice Value(s)

Tender Value
£220,000 £100K-£500K
Lots Value
Not specified
Awards Value
£220,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
26 Feb 20196 years ago
Submission Deadline
24 Aug 2016Expired
Future Notice Date
Not specified
Award Date
23 Aug 20169 years ago
Contract Period
23 Aug 2016 - 23 Aug 2019 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
HOME OFFICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1P 4DF
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

BRITAIN THINKS

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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