Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

HCL Software Support 2026

DEPARTMENT FOR ENVIRONMENT, FOOD & RURAL AFFAIRS

This public procurement record has 1 release in its history.

Award

05 Aug 2026 at 14:12

Award Notice
Summary of the contracting process

The procurement covers HCL software support services for DEFRA, the UK government department responsible for environment, food and rural affairs. The requirement is for ongoing support of HCL software rather than new software development or general IT services. Delivery is centred on DEFRA’s office at 2 Marsham Street, London, and the stated coverage extends across the United Kingdom, the Channel Islands, the Isle of Man, Europe, British Overseas Territories and the rest of the world. This is a services contract and may suit businesses providing vendor-specific enterprise software maintenance, technical support, incident resolution and related support services for public-sector users operating across multiple locations.

The procurement has been awarded following a selective call-off from a framework agreement. DEFRA awarded the contract to Origina UK Ltd on 24 July 2026 for £100,000 including the stated currency of GBP. The contract period runs from 1 August 2026 to 31 July 2027. The tender reached completion, and the award is recorded as active. The requirement was identified as HCL software support services under CPV 72261000. The procurement was marked as suitable for small and medium-sized enterprises and not reserved for voluntary, community or social enterprises. The framework call-off route means the award was made through the established framework arrangements rather than a standalone open tender.

For a supplier that did not win this award, the procurement provides a clear benchmark for the type of provider DEFRA uses for HCL software support. A credible competitor would need demonstrable expertise in supporting HCL products, including diagnosing technical issues, maintaining software environments, managing incidents and providing dependable customer support. Experience of public-sector or similarly regulated clients would help, particularly where services must be delivered across the UK and international territories. Suppliers should also be able to operate through the relevant framework route, meet its conditions and provide service continuity for a distributed user base. SME suitability indicates that specialist smaller providers can be commercially relevant where they have the required technical capability, capacity and framework access.

How relevant is this notice?

Notice Information

Notice Title

HCL Software Support 2026

Notice Description

HCL Software Support 2026

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a2162133-f692-4561-91e3-0fd73070e4f3
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1e077d6e-a0b6-40b0-8c8b-c7ea6c450ed6
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
£100,000 £100K-£500K
Lots Value
Not specified
Awards Value
£100,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
5 Aug 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
24 Jul 20262 months ago
Contract Period
1 Aug 2026 - 31 Jul 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR ENVIRONMENT, FOOD & RURAL AFFAIRS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1P 4DF
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

Origina UK Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...