Award

GOV.UK Polling

GOVERNMENT DIGITAL SERVICE

This public procurement record has 1 release in its history.

Award

29 Aug 2025 at 13:24

Summary of the contracting process

This procurement process involves the Government Digital Service, seeking research services under the title "GOV.UK Polling." It is classified within the industry category of research services, centred around London, England, with a postal delivery address set at B15 3BE. The procurement status is currently in the award stage, with the award issued on 1st August 2025. The contract, valued at £35,000, spans from 1st September 2025 to 31st August 2026 and was executed through selective procurement, specifically as a call-off from a dynamic purchasing system. This work aims to undertake quarterly user polling to enhance the GOV.UK platform based on user satisfaction, trust, and engagement insights.

This tender represents significant opportunities for SMEs specialising in research services, presenting a business growth avenue by participating in government contracts. The dynamic purchasing system used suggests an ongoing relationship with the Government Digital Service, potentially fostering increased business ties and innovation in public digital service evaluation and improvement. The contract is particularly suited to businesses capable of providing rigorous data collection and analysis to inform continuous service enhancements for GOV.UK. As concluded by BMG Research Ltd, this award underscores how adept research companies can dynamically respond to such government-based opportunities, highlighting the value of aligning business offerings to public sector needs.

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Notice Title

GOV.UK Polling

Notice Description

This contract is to undertake quarterly polling on GOV.UK. This research aimed to collect robust data on user satisfaction, trust, and engagement; evaluate the usability and effectiveness of the platform; and gain a comprehensive understanding of the GOV.UK user base. Insights generated from this work were used to inform continuous service improvements and enhance the overall user experience.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a36ab64c-d82d-447a-a517-f2c8faa12489
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/3d925715-9bd1-4822-ab31-2a30fa1a7463
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Dynamic
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a dynamic purchasing system
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services


CPV Codes

73110000 - Research services

Notice Value(s)

Tender Value
£35,000 Under £100K
Lots Value
Not specified
Awards Value
£35,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
29 Aug 20255 months ago
Submission Deadline
4 Jul 2025Expired
Future Notice Date
Not specified
Award Date
31 Jul 20256 months ago
Contract Period
31 Aug 2025 - 31 Aug 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
GOVERNMENT DIGITAL SERVICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1A 2BQ
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

BMG RESEARCH

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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