Award

Provision of Mobilisation, Business Integration of New Analytics Software in to a New Platform

DEPARTMENT OF HEALTH AND SOCIAL CARE (T&T)

This public procurement record has 1 release in its history.

Award

05 Jul 2021 at 07:14

Summary of the contracting process

The procurement process involves the Department of Health and Social Care (T&T) seeking to engage a supplier for the project titled "Provision of Mobilisation, Business Integration of New Analytics Software into a New Platform." This contract falls under the software integration consultancy services category and is located in London, United Kingdom. At the award stage, the contract has a total value of £64,460 and the original tender period ended on 22nd June 2021, with the contract commencing on 28th June 2021 and running until 1st October 2021. The procurement method utilised was selective, through a call-off from an existing framework agreement.

This tender presents a significant opportunity for businesses willing to provide expertise in software integration and operational consultancy, particularly those specialising in analytics software deployment. Companies that are familiar with telephony platforms and have experience in facilitating business integration of new technologies will be well-suited to compete in similar future tenders. Engaging in such contracts can help businesses expand their portfolio within the public sector, potentially leading to long-term partnerships with governmental organisations.

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Notice Title

Provision of Mobilisation, Business Integration of New Analytics Software in to a New Platform

Notice Description

To provide capability into the Trace National Contact Centre operational team to support the business integration of new call analytics software, Contact Lens, to work alongside the new telephony platform that will replace the legacy national trace system. Subject matter and strategic expertise is needed to lead the immediate business integration, develop the future strategic approach to maximise the opportunities presented by the new software including a plan to implement the resourcing structure required to manage, monitor and measure the quality of service delivered by trace national operations.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a392f7fc-d429-4d4b-a648-c3257a43ba4f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/aa867f9e-aecd-4013-b4b5-7832bc0876da
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72227000 - Software integration consultancy services

Notice Value(s)

Tender Value
£64,460 Under £100K
Lots Value
Not specified
Awards Value
£64,460 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
5 Jul 20214 years ago
Submission Deadline
22 Jun 2021Expired
Future Notice Date
Not specified
Award Date
21 Jun 20214 years ago
Contract Period
27 Jun 2021 - 1 Oct 2021 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT OF HEALTH AND SOCIAL CARE (T&T)
Contact Name
Procurement Operations
Contact Email
procurement.operations@dhsc.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1H 0EU
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

DAVIES CONSULTING & MANAGED SERVICES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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