Award

Digital User Testing

FINANCIAL SERVICES COMPENSATION SCHEME LIMITED

This public procurement record has 1 release in its history.

Award

13 Jan 2022 at 21:41

Award Notice
Summary of the contracting process

The public procurement process involves the Financial Services Compensation Scheme Limited, seeking to conduct "Digital User Testing" to evaluate the impact of recent website changes on user experiences. This contract falls under the research services category (CPV: 73110000) and is located in London, England. The procurement was completed following a selective method via a call-off from a framework agreement. The award date was on 26 November 2021, while the contract period commenced on 24 January 2022 and is set to conclude on 4 March 2022. The total contract value is £33,100.

This tender presents opportunities for businesses to expand their client base, particularly for small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs) engaged in user experience research and testing services. Companies with expertise in digital optimisation and qualitative research methodologies would be well-positioned to compete for similar contracts, enabling them to leverage their skills and experience in enhancing user journeys on digital platforms.

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Notice Information

Notice Title

Digital User Testing

Notice Description

We are re-testing the core user journeys on our website to see how the changes we made since the last user testing have impacted users.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a6ccef6f-f10e-4ca6-96e4-be4a99650535
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/7c208b4f-585a-429f-a125-0c756eab11a5
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

CPV Codes

73110000 - Research services

Notice Value(s)

Tender Value
£33,000 Under £100K
Lots Value
Not specified
Awards Value
£33,100 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
13 Jan 20224 years ago
Submission Deadline
24 Nov 2021Expired
Future Notice Date
Not specified
Award Date
26 Nov 20214 years ago
Contract Period
24 Jan 2022 - 4 Mar 2022 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
FINANCIAL SERVICES COMPENSATION SCHEME LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
EC3A 7QU
Post Town
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
City of London
Electoral Ward
Portsoken
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

MARKET & OPINION RESEARCH INTERNATIONAL

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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