Planning

NHS 111 Service (Midlands Region) - Market Engagement

NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT

This public procurement record has 1 release in its history.

Planning

21 Mar 2023 at 09:18

Market Engagement Notice
Summary of the contracting process

The NHS Arden and Greater East Midlands Commissioning Support Unit is planning a procurement process titled "NHS 111 Service (Midlands Region) - Market Engagement" in the health services industry category. The procurement stage is currently in the planning phase, with an engagement end date set for April 14, 2023. The tender aims to procure NHS 111 services for the West and East Midlands regions, including Staffordshire and Stoke. Providers are invited to a market engagement event on April 20, 2023, in central Birmingham. The service is expected to handle approximately 5.5 million calls per year and offers a 5-year contract with a 2-year extension option.

This tender by the NHS offers opportunities for businesses in the health services sector to engage in delivering NHS 111 services in the Midlands region. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that specialize in health services provision could be well-suited to compete. The tender process is focused on achieving nationally and regionally mandated Key Performance Indicators (KPIs) and quality measures to deliver a safe, patient-focused service. Businesses that can deliver efficient clinical assessment, primary care referral services, and pathways for non-emergency care could find this opportunity suitable for growth and collaboration with NHS entities and local authorities.

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Notice Information

Notice Title

NHS 111 Service (Midlands Region) - Market Engagement

Notice Description

*Market engagement only* NHS Black Country ICB and NHS Derby and Derbyshire ICB intend to undertake a procurement process for NHS 111 services to cover the West and East Midlands regions (including Staffordshire and Stoke) on behalf of themselves and the following Integrated Care Boards: *NHS Birmingham and Solihull ICB *NHS Coventry and Warwickshire ICB *NHS Herefordshire and Worcestershire ICB *NHS Leicester, Leicestershire and Rutland ICB *NHS Lincolnshire ICB *NHS Northamptonshire ICB *NHS Nottingham and Nottinghamshire ICB *NHS Shropshire and Telford and Wrekin ICB *NHS Staffordshire and Stoke-on-Trent ICB Providers are invited to a market engagement event on the morning of the 20th April 2023 in central Birmingham. Further details will be communicated to registered providers. NHS111 aims to ensure patients with an urgent clinical need are assessed and referred to an appropriate service, in a timely manner, by providing health advice and onward referral over the telephone and online. The NHS111 service will deliver a safe and patient focused service that promotes quality and reduces health inequalities. Further objectives of the service will be to: * Achieve nationally and regionally mandated KPIs and quality measures. * Expedite patient access to appropriate end point services. * Deliver good patient experience by providing consistent, safe and efficient clinical assessment at first point of contact. * Provide onward referral to primary care and all non-emergency department (non-ED) pathways, including ICB commissioned services that can undertake remote triage and onward referral (such as local clinical assessment services (CAS)). * Nurture a culture of self-help, education and self-management. * Ensure the Directory of Services (DoS) is maintained in partnership with local systems and used to facilitate timely and appropriate levels of care. * Ensure early identification of calls that would benefit from access to a clinical adviser. * Develop and maintain clear pathways of care which ensure safe and optimal transfer of patients' care where additional or specialist care is required. * Reduce the risk of harm to patients by ensuring patients are referred to the most appropriate service, at the earliest opportunity along the pathway. * Share real time data with health and social care partners to improve the patient journey, safety of staff, and the efficiency of NHS and Local Authority commissioned services. It is anticipated that the service will receive circa 5.5m calls per annum, Midlands wide. Contract duration 5 years + 2-year extension option. This PIN relates to services within scope of Schedule 3. The Commissioners and AGCSU are, therefore, bound only by those parts of the Regulations applying to Schedule 3 services ("Light Touch Regime"). To register: Link/address: "https://health family.force.com/s/Welcome" Project reference: C152296 "NHS 111 Service (Midlands Region) - Market Engagement".

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a7248550-7324-40cc-9a33-dbb80263a7ea
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/220dfac3-2e80-4331-bc4a-88bb2fae66e9
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
21 Mar 20232 years ago
Submission Deadline
Not specified
Future Notice Date
14 Apr 2023Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WOLVERHAMPTON
Postcode
WV1 1SH
Post Town
Wolverhampton
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG39 Wolverhampton
Delivery Location
Not specified
Local Authority
Wolverhampton
Electoral Ward
St Peters
Westminster Constituency
Wolverhampton West

Further Information

Notice Documents

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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