This public procurement record has 1 release in its history.

Award

18 Sep 2026 at 15:08

Summary of the contracting process

The Infected Blood Compensation Authority procured a people survey platform to provide employment insights and measure engagement across its organisation. This is a software supply service, covering the provision of a platform that supports organisational people surveys and the analysis of workforce feedback. Delivery is across the United Kingdom. The buyer is based in Newcastle upon Tyne and is responsible for administering compensation for people affected by infected blood. The requirement is relevant to suppliers of employee survey software, workforce analytics platforms, staff engagement tools and related implementation or support services. It may also suit smaller businesses and voluntary, community or social enterprises, as the procurement was identified as suitable for both types of organisation.

The procurement has been completed and awarded. It used a selective call-off from a framework agreement rather than an open standalone competition. HiveHR Ltd was awarded the contract on 24 August 2026 for £32,000. The contract runs from 26 August 2026 to 25 August 2028. The original tender submission deadline was 20 August 2026. The requirement was evaluated through the framework call-off process, with the procurement category recorded as services. The awarded supplier is HiveHR Ltd, a small or medium-sized enterprise. The contract covers the people survey platform requirement for the Infected Blood Compensation Authority and has an active award status.

For suppliers that did not win this procurement, the award indicates a defined public-sector demand for a people survey platform supporting employment insight and staff engagement. A credible competitor for a future requirement with this buyer would need a reliable software product for designing and running organisational surveys, collecting workforce responses and turning feedback into useful engagement or employment analysis. The ability to support public-sector users throughout implementation and contract delivery would also be relevant, including clear service management, user support, data handling and reporting. Smaller businesses and voluntary, community or social enterprises were considered suitable for this requirement, so scale of organisation alone would not prevent a capable specialist supplier from competing when a comparable need returns.

How relevant is this notice?

Notice Information

Notice Title

IBCA People Survey

Notice Description

People survey platform for employment insights and engagement across the organisation.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-aa38a243-61f5-433a-a313-ee2aa5c46fa3
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/28de82d6-e4ea-49a4-be64-74a3f2932082
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72268000 - Software supply services

Notice Value(s)

Tender Value
£32,000 Under £100K
Lots Value
Not specified
Awards Value
£32,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
18 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
24 Aug 20261 months ago
Contract Period
26 Aug 2026 - 25 Aug 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Infected Blood Compensation Authority
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE98 1XY
Postcode Area
Newcastle upon Tyne
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
Not specified

Local Authority
Gateshead
Electoral Ward
Lobley Hill and Bensham
Westminster Constituency
Gateshead Central and Whickham

Supplier Information

Number of Suppliers
1
Supplier Name

HIVEHR LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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