Award

TROO0294 - Rail Customer Experience Survey: method review and transition surveys

DFTC - DEPARTMENT FOR TRANSPORT

This public procurement record has 3 releases in its history.

AwardUpdate

23 Dec 2024 at 09:06

Award Notice
AwardUpdate

17 Oct 2023 at 09:37

Award Notice
Award

26 Aug 2022 at 16:34

Award Notice
Summary of the contracting process

The Department for Transport (DfTc) has completed the procurement process titled "TROO0294 - Rail Customer Experience Survey: method review and transition surveys," classified under Research consultancy services (CPV code 73210000). The contract has been awarded to BDRC Continental Limited. The procurement process was selective and involved a call-off from a framework agreement. The project's contract period started on 15th August 2022 and is set to end on 31st March 2025, extending to various locations including the British Overseas Territories, Channel Islands, Europe, Isle of Man, United Kingdom, and other parts of the world. Key dates include the tender period ending on 22nd July 2022 and the award published on 18th September 2023. The total value of the awarded contract is £1,734,000 GBP.

This tender presents significant growth opportunities for businesses specialising in research consultancy services, particularly those adept at conducting large-scale customer experience surveys within the transport sector. Small and medium-sized enterprises (SMEs) are noted as suitable for this project, encouraging diverse market participation. Companies with robust capabilities in method review and transition surveys within the rail industry can leverage this opportunity to expand their portfolio and gain visibility in the public procurement domain. The Department for Transport's collaboration with BDRC Continental Limited underscores the project's importance and the potential for partnering with leading UK transport authorities.

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Notice Information

Notice Title

TROO0294 - Rail Customer Experience Survey: method review and transition surveys

Notice Description

Contract Award Notice

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-aaa1f619-1a47-48bb-bc6a-0a2442ff54e6
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/65d6d9b0-f56b-4680-a074-c5f041a9c545
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

CPV Codes

73210000 - Research consultancy services

Notice Value(s)

Tender Value
£112,000 £100K-£500K
Lots Value
Not specified
Awards Value
£1,734,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
23 Dec 20241 years ago
Submission Deadline
22 Jul 2022Expired
Future Notice Date
Not specified
Award Date
26 Aug 20223 years ago
Contract Period
14 Aug 2022 - 31 Mar 2025 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DFTC - DEPARTMENT FOR TRANSPORT
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1P 4DR
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
Vincent Square
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

BDRC CONTINENTAL

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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