Tender

National Staff Support Helpline for all NHS and social care staff

NHS ENGLAND

This public procurement record has 1 release in its history.

Tender

25 Feb 2022 at 14:55

Tender Notice
Summary of the contracting process

The NHS England is seeking tenders for the "National Staff Support Helpline for all NHS and social care staff," aimed at providing crucial counselling services. This procurement process is currently in the tender stage, with the deadline for submissions set for 29 March 2022. The contract is valued at £700,000 and is expected to commence on 9 May 2022, concluding on 31 March 2023. The project will be executed primarily in England, with delivery addresses in Leeds (postcode LS2 7UE). This initiative falls under the healthcare industry category, specifically focusing on counselling and guidance services, and will employ an open procurement method as per the regulations for above-threshold procedures.

This tender represents a significant opportunity for businesses in the counselling and mental health support sector, particularly small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs). Providers equipped to offer psychological support or helpline services will find this tender particularly relevant, as it aims to extend assistance for NHS and social care staff in need of mental health resources. Engaging in this contract could not only enhance service delivery to a critical area of public health but also expand a business's presence in the healthcare sector.

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Notice Information

Notice Title

National Staff Support Helpline for all NHS and social care staff

Notice Description

The NHS staff helpline was initially setup as part of the COVID-19 people health and wellbeing Programme, which was designed to provide an end-to-end pathway approach, with the helpline being part of the 'preventative care' offer. To date, there have been more than one million contacts across the full national support offer. The helplines have been contacted over 19,000 times since launch in April 2020. The NHS staff helpline was also a key recommendation of the NHS Staff and Learners' Mental Wellbeing Commission report in 2019: Evaluation findings on the helpline have indicated that staff continue to contact the helpline with concerns, and that there is a need for psychological support independent of the NHS. This indicates a clear need for the continuation of a national helpline to provide important support to staff with immediate help and 'active listening', through to signposting to other wellbeing and mental health support offers. Interested suppliers should register on the NHS England & Improvement e-procurement system here: https://health-family.force.com/login * Once logged in click 'Find Opportunities' and search for 'National Staff Support Helpline for all NHS and social care staff' * Click 'Register Interest' * Once you have registered your interest you will be able to view the Requirements and submit a response to the question within the portal * Any messages about the opportunity should be sent via the e-procurement system. You can do this by going to the home page and: o Click on 'My proposals & Quotes' o Click the relevant Project Title o Click 'Messages' & 'New Message'

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ab781a81-8ce3-4b45-8e60-7f23fab38584
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/12b648bd-df96-41a7-94c9-d816687432df
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85312300 - Guidance and counselling services

85312320 - Counselling services

Notice Value(s)

Tender Value
£700,000 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
25 Feb 20223 years ago
Submission Deadline
29 Mar 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
8 May 2022 - 31 Mar 2023 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS ENGLAND
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
LS2 7UE
Post Town
Leeds
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Leeds
Electoral Ward
Little London & Woodhouse
Westminster Constituency
Leeds Central and Headingley

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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