Notice Information
Notice Title
Freshservice - ITSM Service Desk Software
Notice Description
IT Service Desk software solution. Featuring an intuitive UI, robust ticketing - Incident, Problem, Change and Release Management, powerful self-serve portal with service catalogue & knowledge management, enterprise reporting, rich integration capabilities, smart automation and AI/ML capabilities. Freshservice is device agnostic and available via Android/iOS apps.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-addcada1-93d9-44c7-bcf4-8d03269edfb5
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/28ed0553-3cde-4885-948e-a9b7c2dfda0a
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Other -
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
-
- CPV Codes
48000000 - Software package and information systems
Notice Value(s)
- Tender Value
- £75,648 Under £100K
- Lots Value
- Not specified
- Awards Value
- £75,648 Under £100K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 29 Aug 20241 years ago
- Submission Deadline
- 29 Jul 2024Expired
- Future Notice Date
- Not specified
- Award Date
- 1 Aug 20241 years ago
- Contract Period
- 29 Jul 2024 - 30 Jul 2025 1-2 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NORFOLK AND NORWICH UNIVERSITY HOSPITALS NHS FOUNDATION TRUST
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- NORWICH
- Postcode
- NR4 7UY
- Post Town
- Norwich
- Country
- England
-
- Major Region (ITL 1)
- TLH East (England)
- Basic Region (ITL 2)
- TLH5 Norfolk
- Small Region (ITL 3)
- TLH53 Breckland and South Norfolk
- Delivery Location
- Not specified
-
- Local Authority
- South Norfolk
- Electoral Ward
- Cringleford
- Westminster Constituency
- South Norfolk
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/28ed0553-3cde-4885-948e-a9b7c2dfda0a
29th August 2024 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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