Award
Freshservice - ITSM Service Desk Software
NORFOLK AND NORWICH UNIVERSITY HOSPITALS NHS FOUNDATION TRUST
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Contract Timeline
- Publication Date
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29th August 2024 14:58:13 PM
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Contract Summary
IT Service Desk software solution. Featuring an intuitive UI, robust ticketing - Incident, Problem, Change and Release Management, powerful self-serve portal with service catalogue & knowledge management, enterprise reporting, rich integration capabilities, smart automation and AI/ML capabilities. Freshservice is device agnostic and available via Android/iOS apps.
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Contract Details
- Open Contracting ID
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ocds-b5fd17-addcada1-93d9-44c7-bcf4-8d03269edfb5
- Publication Source
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Contracts Finder
- Procurement Stage
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Award
- Procurement Method
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N/A
- Procurement Method Details
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Other -
- Procurement Category
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Services
- Tender Suitability
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- Framework / DPS
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Contract Classification
- CPV Code(s)
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48000000
- CPV Division(s)
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48 - Software package and information systems
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Awarding Authority
NORFOLK AND NORWICH UNIVERSITY HOSPITALS NHS FOUNDATION TRUST
- Buyer Name
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Nathan Griffen NNUH
- Buyer Email
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nathan.griffen@nnuh.nhs.uk
- Buyer Phone
- Buyer Address
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Colney Lane
Norwich
NR4 7UY
GB
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Awarded Supplier(s)