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RSS Customer Advisors AO Positions 26-27

Maritime & Coastguard Agency

This public procurement record has 1 release in its history.

Award

28 Jul 2026 at 10:49

Award Notice
Summary of the contracting process

The Maritime and Coastguard Agency is procuring temporary agency workers for RSS customer adviser AO positions. The requirement is a personnel supply service, covering the provision of temporary staff rather than permanent recruitment or other consultancy. The work is associated with the agency’s operations and is delivered across the United Kingdom, the Channel Islands, the Isle of Man, British Overseas Territories, Europe and the rest of the world. The buying organisation is based at Spring Place, 105 Commercial Road, Southampton, England. This is a services contract for businesses that can recruit, vet, place and administer temporary customer-facing staff across a geographically broad area. The relevant classification is CPV 79620000, supply services of personnel including temporary staff.

The procurement has been completed and awarded through a selective call-off from a framework agreement. The tender submission deadline was 17 April 2026 at 11:00. The contract was awarded on 30 April 2026 to ADECCO UK LIMITED, with an awarded value of £158,772. The contract period runs from 30 April 2026 to 31 March 2027, covering 12 months of temporary staffing. The award is active and the tender is complete. The stated procurement value is £158,772 in total. The requirement was treated as a services procurement, and the recorded suitability assessment did not identify it as suitable for small and medium-sized enterprises or voluntary, community and social enterprises.

This award demonstrates established demand from the Maritime and Coastguard Agency for an agency able to supply temporary customer advisers at AO level through a public-sector framework call-off. A credible future competitor would need access to a reliable temporary staffing pool, effective recruitment and placement processes, and the operational capacity to manage customer adviser assignments across the United Kingdom and the other stated territories and international locations. The successful supplier was a large organisation, while the procurement was not assessed as suitable for SMEs or voluntary, community and social enterprises. Businesses considering this type of work should therefore assess their scale, framework access, workforce availability and ability to administer a geographically dispersed temporary staffing service.

How relevant is this notice?

Notice Information

Notice Title

RSS Customer Advisors AO Positions 26-27

Notice Description

Temporary Staff (Agency Workers) for RSS for a 12-month period from April 2026 to end of March 2027.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b0fa1179-750d-4eb1-bd2f-3aa4aa5c3778
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/edc97f75-3ff4-428a-8f35-5434c35dfbea
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79620000 - Supply services of personnel including temporary staff

Notice Value(s)

Tender Value
£158,772 £100K-£500K
Lots Value
Not specified
Awards Value
£158,772 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
28 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
30 Apr 20265 months ago
Contract Period
30 Apr 2026 - 31 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Maritime & Coastguard Agency
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SOUTHAMPTON
Postcode
SO15 1EG
Postcode Area
Southampton
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ32 Southampton
Delivery Location
Not specified
Local Authority
Southampton
Electoral Ward
Banister & Polygon
Westminster Constituency
Southampton Itchen

Supplier Information

Number of Suppliers
1
Supplier Name

ADECCO UK LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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