Award

National Digital Channels - NHS login

NHS ENGLAND

This public procurement record has 4 releases in its history.

Award

09 Sep 2025 at 13:44

Award

09 Sep 2025 at 13:42

Award

21 Nov 2024 at 12:38

Award

24 Oct 2024 at 11:38

Summary of the contracting process

The public procurement process led by NHS England involves the National Digital Channels programme, specifically the procurement of an NHS login Identity Verification Service. The contract, valued at £4,113,000 excluding VAT, aims to enhance the system's capacity in managing ID verification transactions. Classified under the industry category of Software package and information systems, this procurement falls under services. The procurement utilised a selective method via a call-off from a framework agreement. The contract, awarded to iProov Limited, encompasses a period from 10th February 2024 to 9th February 2027. The award stage of the process is complete, with the most recent update on 9th September 2025. Deliveries are expected in Leeds, United Kingdom, under postal code LS1 6AE.

This tender provides substantial opportunities for businesses specialising in Software as a Service (SaaS) solutions, particularly those capable of handling large-scale identity verification processes. Small and medium-sized enterprises (SMEs), like iProov Limited, are especially well-suited to compete in this space, given the procurement's fitting criteria. Companies focused on enhancing digital security, identity validation, and IT services stand to benefit from engaging in this procurement, thus enabling growth and expanding their client base within the public sector.

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How relevant is this notice?

Notice Title

National Digital Channels - NHS login

Notice Description

Procurement of an NHS login Identity Verification Service To Enable the Log In System Validation of a Patient's Identity. This variation increases the value of the contract from PS2,742,000 ex VAT as originally published on Contracts Finder, to PS4,113,000 ex VAT . This variation is being made in accordance with Regulation 72(1)(b) of the Public Contract Regulations 2015. The services provided under the contract remain the same, being Software as a Service (SaaS) however, there has been an unforeseen need to increase the value of the contract and provide continuity of service while a new competitive procurement is undertaken. The variation has been put in place to ensure that there is sufficient capacity within the contract to manage the current ID verification transaction rate and to provide reserve capacity should usage spike unexpectedly. The current contract value including this variation is PS4,113,000 ex VAT and the Expiry Date of the contract remains 09/02/2027.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b1b71f5d-a4f8-4863-a3e8-43951eae3b60
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/04fdba57-24f7-4f7c-9c32-126fe90d4dda
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£2,742,000 £1M-£10M
Lots Value
Not specified
Awards Value
£6,855,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
9 Sep 20256 months ago
Submission Deadline
16 Nov 2022Expired
Future Notice Date
Not specified
Award Date
15 May 20241 years ago
Contract Period
10 Feb 2024 - 9 Feb 2027 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS ENGLAND
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
LS1 4AP
Post Town
Leeds
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
Not specified

Local Authority
Leeds
Electoral Ward
Hunslet & Riverside
Westminster Constituency
Leeds South

Supplier Information

Number of Suppliers
1
Supplier Name

IPROOV

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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