Award

AMCV 331 - Telecare Managed Services

SHROPSHIRE COUNCIL

This public procurement record has 1 release in its history.

Award

20 Dec 2024 at 09:30

Award Notice
Summary of the contracting process

Shropshire Council has completed the procurement process for providing Telecare Managed Services under the Technologies for Independent Living (TIL) framework. This notice announces the award of the contract AMCV 331 to Tunstall Healthcare (UK) Limited, focusing on health and social work services within the West Midlands, United Kingdom. The contract runs from 14th November 2024 to 13th November 2028, with a total value of GBP 240,000. The procurement stage is in the Award phase, having concluded the tender period on 13th November 2024.

This tender creates significant opportunities for businesses specialising in telecare and telehealth services, particularly those experienced in managing contracts, service delivery systems, and fault management of telecare equipment. The project involves installation, call monitoring, disaster recovery, and ongoing service improvement, making it ideal for entities with robust technical capabilities and experience in the healthcare industry. Participation in such projects can bolster market presence and drive business growth in the health and social care sector.

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Notice Information

Notice Title

AMCV 331 - Telecare Managed Services

Notice Description

This is an award notice for AMCV 331 - Telecare Managed Services under the Technologies for Independent Living (TIL) Telecare/Telehealth - FW0126 framework, Lot 6. Services the Supplier is to deliver: * Manage the full contract, including liaising with the Customer as required * Facilitate the scheduled review meetings. * Deliver the referral management, installation, monitoring, de-installations, and fault processes for new telecare equipment provided by the Customer. * Manage the entire system effectively by coordinating the services, providing end-to-end service delivery systems seamlessly to the end user. The service provision will include: * Installation, deinstallation, fault management of equipment and peripherals * Call monitoring * Disaster recovery * Reprogramming (where required) * Reporting * Review and development of continuous improvement activities

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b26f9e0f-2833-4765-9271-f088f9412b9c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c8c05d1c-7481-4ec2-9fcc-0e311653096c
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£240,000 £100K-£500K
Lots Value
Not specified
Awards Value
£240,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
20 Dec 20241 years ago
Submission Deadline
13 Nov 2024Expired
Future Notice Date
Not specified
Award Date
13 Nov 20241 years ago
Contract Period
14 Nov 2024 - 13 Nov 2028 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SHROPSHIRE COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SHREWSBURY
Postcode
SY2 6ND
Post Town
Shrewsbury
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG22 Shropshire
Delivery Location
TLG West Midlands (England)
Local Authority
Shropshire
Electoral Ward
Abbey
Westminster Constituency
Shrewsbury

Supplier Information

Number of Suppliers
1
Supplier Name

TUNSTALL HEALTHCARE (UK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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