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003869 - Business Rates Retention (Forecasting and Appeals) Software

Durham County Council

This public procurement record has 1 release in its history.

Award

20 Aug 2026 at 15:05

Award Notice
Summary of the contracting process

Durham County Council procured an industry-specific software package for business rates retention, forecasting and appeals. The system supports the statutory task introduced by the Local Government Finance Act 2012: billing authorities must calculate and forecast the business rates they are likely to collect during a financial year. The requirement is for software rather than implementation works or general IT services, with the council as the buyer. Delivery is for Durham County Council in the North East of England. The procurement concerned business-rate forecasting and appeals functionality, making it relevant to suppliers of specialist local-government finance software, revenue-management platforms and associated software products.

The procurement is complete and was awarded to Inform Holdings Ltd. The award was made on 30 June 2026 for £51,721.50 including the stated currency of GBP. The contract runs from 1 July 2026 to 30 June 2029. The tender submission deadline was 29 June 2026. Durham County Council used a selective procedure, specifically a direct call-off from the G-Cloud 14 Framework Agreement, rather than an open competition. The requirement was classified as goods and the tender had an estimated value of £51,721.50. The recorded award is active, with Inform Holdings Ltd named as the selected supplier.

For suppliers assessing future requirements from Durham County Council, this award demonstrates demand for specialist software that supports business rates retention, statutory collection forecasting and appeals management. A credible competitor would need a mature product focused on local-government revenues, with functionality that helps billing authorities calculate expected business-rate income and manage appeal-related work. Experience of the statutory framework introduced by the Local Government Finance Act 2012 would help demonstrate practical relevance. The procurement route also indicates that suppliers seeking comparable work should understand public-sector framework arrangements, particularly G-Cloud call-offs. The opportunity was recorded as suitable for small and medium-sized enterprises and voluntary, community and social enterprises, although the selected supplier was a large company.

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Notice Information

Notice Title

003869 - Business Rates Retention (Forecasting and Appeals) Software

Notice Description

The Local Government Finance Act 2012 introduced the localisation of business rates with a statutory requirement placed on all billing authorities to calculate and forecast how much business rates they are likely to collect in the financial year. Direct Call Off from G-Cloud 14 Framework Agreement

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b54ea918-8602-4a34-9efc-468f97c6b6dd
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/da65eca5-bbfa-4ff9-a9d3-425eaea7056d
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48100000 - Industry specific software package

Notice Value(s)

Tender Value
£51,721 Under £100K
Lots Value
Not specified
Awards Value
£51,721 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
20 Aug 20261 weeks ago
Submission Deadline
29 Jun 2026Expired
Future Notice Date
Not specified
Award Date
30 Jun 20261 months ago
Contract Period
1 Jul 2026 - 30 Jun 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Durham County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DURHAM
Postcode
DH1 5UQ
Postcode Area
Durham
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC41 Durham
Delivery Location
TLC North East (England)
Local Authority
County Durham
Electoral Ward
Framwellgate & Newton Hall
Westminster Constituency
City of Durham

Supplier Information

Number of Suppliers
1
Supplier Name

Inform Holdings Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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