Award

Understanding Future Customers (phase 2)

HIGHWAYS ENGLAND

This public procurement record has 1 release in its history.

Award

13 Oct 2021 at 10:45

Award Notice
Summary of the contracting process

The procurement process titled "Understanding Future Customers (phase 2)" involves Highways England, a key player in delivering research and engagement initiatives. This project falls within the industry category of "Research and development services and related consultancy services" and is located in London, United Kingdom. The procurement method used is selective, with a call-off from a framework agreement. The tender, which has a contract value of £318,737.59, was awarded on 13th October 2021, with the contract period running until 31st January 2024. The tender period concluded on 31st August 2021.

This contract presents significant opportunities for businesses, particularly those with expertise in research and public engagement. Small and medium-sized enterprises (SMEs) that can demonstrate innovative approaches in engaging with citizens and stakeholders will be well-positioned to compete. The project aims to elevate customer service and foster trust, making it essential for businesses capable of delivering insightful research and effective communication strategies. Suppliers who align with these objectives may find a valuable avenue for growth through collaboration with Highways England.

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Notice Information

Notice Title

Understanding Future Customers (phase 2)

Notice Description

To deliver a programme of futures research and engagement work with the public to enable Highways England to be an agile future looking organisation that goes beyond sector relevant experts, to fully engaging with citizens and users who will shape, and be impacted by, the future as it unfolds. The public engagement and dialogue approaches used in this programme will generate insights that can be used to inform and shape decision making. This will support us in meeting our ambition to continuously improve and provide excellent customer service and build a relationship of trust with our customers.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b6a0837c-ef7b-4785-ad4b-3df172e43d93
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0a43adf6-05c5-422c-89c5-4efb1225ee2b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

CPV Codes

73000000 - Research and development services and related consultancy services

Notice Value(s)

Tender Value
£318,737 £100K-£500K
Lots Value
Not specified
Awards Value
£318,737 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
13 Oct 20214 years ago
Submission Deadline
31 Aug 2021Expired
Future Notice Date
Not specified
Award Date
12 Oct 20214 years ago
Contract Period
12 Oct 2021 - 31 Jan 2024 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HIGHWAYS ENGLAND
Contact Name
Not specified
Contact Email
spats2@highwaysengland.co.uk
Contact Phone
Not specified

Buyer Location

Locality
BIRMINGHAM
Postcode
B1 1RN
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLI London
Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
1
Supplier Name

ATKINS JACOBS JOINT VENTURE

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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