This public procurement record has 1 release in its history.

Award

04 Aug 2026 at 09:03

Summary of the contracting process

The National Audit Office bought travel insurance services for its activities in the United Kingdom. The requirement sits within financial and insurance services and covers the provision of travel insurance to NAO personnel and operations. The appointed provider is Aon UK Limited, incorporating Griffiths & Armour, an Aon company. The buying organisation is the National Audit Office, based in London. This is a services requirement rather than a works or goods contract, and is focused on travel insurance provision rather than general insurance procurement. Businesses operating in travel insurance, insurance broking or related advisory services would find the subject matter relevant, particularly those able to support a public-sector organisation with travel-related insurance arrangements across the UK.

The procurement is complete and was awarded on 27 July 2026 to Aon UK Limited. The award was made by direct call-off from Lot 1, Brokerage and Related Services, under the Crown Commercial Services Insurance and Related Services 4 Framework; the procurement method is selective. The contract starts on 1 August 2026 and has an initial four-year term ending on 31 July 2030, with an option to extend for a further 12 months to 31 July 2031. Its estimated value is up to £50,000 including VAT over the five-year period. The tender submission deadline was 20 July 2026 at 12:00. The opportunity was identified as suitable for small and medium-sized enterprises and voluntary, community and social enterprises.

This award demonstrates an established requirement for travel insurance within the National Audit Office and shows that the buyer used a public-sector insurance framework call-off rather than an unrestricted standalone competition. A credible future competitor would need proven capability in travel insurance, insurance brokerage and related services, with the operational capacity to support a public audit body and its travelling personnel. Experience of arranging, administering and servicing travel insurance for organisations would be relevant, alongside the ability to meet public-sector framework requirements and provide dependable account management. Smaller businesses and voluntary, community or social enterprises were identified as suitable organisation types, although the selected supplier is a large insurance business. Suppliers tracking this buyer should focus on this specific travel insurance and brokerage requirement.

How relevant is this notice?

Notice Information

Notice Title

CPT_26_41 Travel Insurance service

Notice Description

The National Audit Office (NAO) direct awarded a contract to Aon UK Limited, incorporating Griffiths & Armour, an Aon company, through Lot 1: Brokerage and Related Services under Crown Commercial Services' Insurance and Related Services 4 Framework. The supplier will provide travel insurance services to the NAO. The contract will commence on Saturday 1 August 2026 and run for an initial four-year term until Wednesday 31 July 2030, with an option to extend for a further 12 months until Thursday 31 July 2031. The estimated contract value is up to PS50,000, inclusive of VAT, over the five-year period.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b75bffbe-86e1-4e15-af9e-05a05fc7d54a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/74bac35c-03f3-40b8-a3fa-737e5f72a43b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services


CPV Codes

66000000 - Financial and insurance services

Notice Value(s)

Tender Value
£50,000 Under £100K
Lots Value
Not specified
Awards Value
£50,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
4 Aug 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
27 Jul 20262 months ago
Contract Period
1 Aug 2026 - 31 Jul 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
National Audit Office
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1W 9SP
Postcode Area
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
Pimlico North
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

Aon Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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