Award

HMCTS User Research Participants

MINISTRY OF JUSTICE

This public procurement record has 1 release in its history.

Award

28 Oct 2025 at 12:22

Award Notice
Summary of the contracting process

The procurement process for the "HMCTS User Research Participants" contract was led by the Ministry of Justice, based in London, England. The tender was specifically focused on providing a managed service for delivering high-quality user research support, design, and development services. Classified under the industry category of research consultancy services (CPV 73210000), the procurement involved a selective method and followed the route of a call-off from a framework agreement, particularly the CCS Framework - DOS6 Lot 3. The contract award stage has been completed, resulting in an active status as of 21st October 2025, with a contract period spanning from 21st October 2025 to 20th October 2027. The service areas extend across the British Overseas Territories, Channel Islands, Europe, Isle of Man, United Kingdom, and other specified regions including the North East, North West, and London, among others.

This procurement offers significant business growth opportunities, particularly suited for Small and Medium Enterprises (SMEs) and Voluntary, Community, and Social Enterprises (VCSEs). The Ministry of Justice's project has a total value of £450,000, providing an attractive financial proposition. Companies skilled in research consultancy services can leverage this contract to expand their market presence and develop strong partnerships within the public sector. Furthermore, the framework agreement procurement route ensures an ongoing engagement, enhancing opportunities for collaboration and learning. With a broad geographical reach, businesses with a capacity to operate across multiple regions, including the UK and beyond, will be well-placed to compete effectively for such contracts in future opportunities.

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Notice Information

Notice Title

HMCTS User Research Participants

Notice Description

Provision of a managed service for the delivery of high-quality user research support, design and development services. Route to Market - CCS Framework - DOS6 Lot 3

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b86b1a40-50ce-4021-a508-1f48846799fb
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/57122be5-73e2-4ff4-bf4d-b9781856e204
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

CPV Codes

73210000 - Research consultancy services

Notice Value(s)

Tender Value
£450,000 £100K-£500K
Lots Value
Not specified
Awards Value
£450,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
28 Oct 20253 months ago
Submission Deadline
1 Aug 2025Expired
Future Notice Date
Not specified
Award Date
20 Oct 20254 months ago
Contract Period
20 Oct 2025 - 20 Oct 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MINISTRY OF JUSTICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 9AJ
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales, TLM Scotland, TLN Northern Ireland
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

PEOPLE FOR RESEARCH

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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