Award

NHS 111 Services

NHS SHARED BUSINESS SERVICES

This public procurement record has 1 release in its history.

Award

03 Apr 2017 at 13:18

Award Notice
Summary of the contracting process

The NHS Shared Business Services is awarding a contract for the provision of NHS 111 Services, which involves a telephonic advice and support helpline for urgent healthcare concerns across London, specifically in Brent, Hounslow, Harrow, and Ealing. The procurement process is currently in the Award stage, with the contract term starting from 1st April 2017 to 31st March 2018. The contract's total value is £4,028,622, following a direct award method. The tender period concluded on 31st March 2017, and this service is categorised under health and social work services (CPV code 85000000).

This tender presents significant opportunities for businesses in the healthcare services sector, particularly those offering telehealth or emergency response solutions. Companies that specialise in urgent care services, telecommunication providers, or health consultancy firms would be well-suited to engage with this market. Participation in future competitive processes anticipated by the NHS Shared Business Services could also facilitate broader contractual prospects as new service standards evolve throughout 2017.

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Notice Information

Notice Title

NHS 111 Services

Notice Description

The service is for provision of direct access, telephonic advice and support helpline to respond to urgent healthcare concerns of patients. NHS 111 forms an essential and integral element of the local Urgent Care System across Brent, Hounslow, Harrow and Ealing. Clinical triage of patient requests for support is undertaken to inform the provision of immediate advice regarding the direction to access emergency, urgent and more routine health care services. The award of the interim contract will ensure continuation of essential healthcare service provision whilst the contracting authority completed its redesign work that will take account of recently released new service standards and requirements published by NHS England. The Contracting Authority plans for market engagement to taken during early/mid 2017 to inform the preparations for a competitive process that will establish a more substantive contract(s) to deliver the new requirements of the Contracting Authority following the current redesign work. The award of this interim contract to the incumbent provider is considered a proportionate decision given the current circumstances and recognising the role that competition will play as the new requirements of the Contracting Authority more fully emerge during 2017.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-baf1098f-92c2-48f5-a508-028a7530ecb4
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/eb763fe0-0c15-4526-af7d-517ef5afde40
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£4,028,622 £1M-£10M
Lots Value
Not specified
Awards Value
£4,028,622 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
3 Apr 20178 years ago
Submission Deadline
31 Mar 2017Expired
Future Notice Date
Not specified
Award Date
30 Mar 20178 years ago
Contract Period
31 Mar 2017 - 31 Mar 2018 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS SHARED BUSINESS SERVICES
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
NW1 5JD
Post Town
North West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI London
Local Authority
Westminster
Electoral Ward
Marylebone
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

CARE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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