Award

Online Consultation Platform - Citizen Space

NHS ENGLAND

This public procurement record has 1 release in its history.

Award

09 Jan 2026 at 12:11

Award Notice
Summary of the contracting process

NHS England has awarded a contract for the renewal of its 'Citizen Space' online consultation platform, used for large-scale public consultations and engagement. This procurement, categorised under software-related services, was conducted through a selective method as a call-off from a framework agreement. The contract, valued at £39,990, was awarded to DELIB LIMITED, classified as a small to medium-sized enterprise (SME). Located in Leeds, NHS England sought to maintain the platform's deployment across the United Kingdom. The award was made on 23rd December 2025, with the contract starting on 1st October 2025 and running until 30th September 2027.

This tender provides substantial opportunities for SMEs specialising in software services, particularly those focusing on public sector innovations. Organisations experienced in digital consultation tools and platforms could leverage this opportunity to expand their reach within the public domain. Given NHS England's role and responsibility, there is potential for exposure and growth in similar government-led initiatives, making this an attractive prospect for businesses looking to enhance their portfolios in complex, large-scale digital engagement tools.

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Notice Information

Notice Title

Online Consultation Platform - Citizen Space

Notice Description

Renewal of the Citizen Space platform, which is a survey and consultation tool used by NHSE programmes for large-scale and public audience consultations and engagement.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-bd201235-7d37-4021-baeb-2a2df7810bd9
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/91a79000-b69f-44b6-a6d5-ec7cd148969b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72260000 - Software-related services

Notice Value(s)

Tender Value
£39,990 Under £100K
Lots Value
Not specified
Awards Value
£39,990 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
9 Jan 20261 months ago
Submission Deadline
1 Sep 2025Expired
Future Notice Date
Not specified
Award Date
23 Dec 20252 months ago
Contract Period
30 Sep 2025 - 30 Sep 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS ENGLAND
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
LS1 4AP
Post Town
Leeds
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
Not specified
Local Authority
Leeds
Electoral Ward
Hunslet & Riverside
Westminster Constituency
Leeds South

Supplier Information

Number of Suppliers
1
Supplier Name

DELIB

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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