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Integrated Revenue Collection Services

Transport for London

This public procurement record has 1 release in its history.

Award

12 Oct 2026 at 13:44

Award Notice
Summary of the contracting process

Transport for London (TfL) contracted for integrated revenue collection services for its fare collection system in London. The supplier is to take over, operate and maintain the system, provide the related revenue collection services, and work with TfL and TTL to develop, enhance and expand the services to meet future needs. This is a large, technology-led services requirement spanning operational responsibility for a public transport fare collection system and its ongoing development. It combines system operations and maintenance with revenue collection and the ability to adapt the service as requirements change. The work is delivered in London.

The procurement is complete: Indra Sistemas S.A. was selected and the contract was signed. The award was made on 14 January 2026. The contract runs from 15 January 2026 to 14 January 2033, with an awarded value of £1,964,400,000. The tender deadline was 14 January 2026. TfL used a selective competitive dialogue procedure. The procurement was treated as a services contract, with no lots identified. The recorded suitability assessment says it was not suitable for SMEs or voluntary, community and social enterprises. The procurement information does not state an evaluation weighting or specific award criteria, so the basis on which competing proposals were assessed is not set out here.

For suppliers considering comparable work for TfL, this award demonstrates demand for an integrated partner able to assume end-to-end responsibility for an operational fare collection system. Credible competitors would need to combine dependable system operation and maintenance with the delivery of revenue collection services, rather than offer a narrow software or support package. They would also need the technical and organisational capacity to develop, enhance and expand the service in partnership with the transport authority and its associated organisation, while maintaining continuity for passengers and revenue flows. The scale and duration of the requirement point to the importance of sustained delivery capability and experience managing complex, live transport technology. TfL used competitive dialogue, so suppliers should be prepared to engage with the buyer on complex service solutions.

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Notice Information

Notice Title

Integrated Revenue Collection Services

Notice Description

The contract for Integrated Revenue Collection Services; contractor to take over, operate and maintain the TfL fare collection system; provide the associated revenue collection services; and, in partnership with TTL and TfL, develop, enhance and expand these to meet future needs.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-bfca0c33-c852-4b85-afa1-1356b00a3747
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d40d6c5b-c279-47df-9965-61151a658d49
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive dialogue (above threshold)
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£1,964,400,000 £1B-£10B
Lots Value
Not specified
Awards Value
£1,964,400,000 £1B-£10B
Contracts Value
Not specified

Notice Dates

Publication Date
12 Oct 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
14 Jan 20269 months ago
Contract Period
15 Jan 2026 - 14 Jan 2033 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Transport for London
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E20 1JN
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
TLI London
Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Supplier Information

Number of Suppliers
1
Supplier Name

Indra Sistemas S.A.

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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