Planning

IT Service Management System

NHS DIGITAL

This public procurement record has 1 release in its history.

Planning

04 Apr 2019 at 12:04

Market Engagement Notice
Summary of the contracting process

The NHS Digital is planning a procurement process for an IT Service Management System, with a contract value estimated at £3,000,000. The buying organisation is located at 1 Trevelyan Square, Leeds, England. The planning stage is currently underway, and a market engagement event is scheduled for 30th April 2019 at 10:00, which will be conducted remotely via Skype. Interested providers must engage with the NHS Digital's e-procurement portal to access details and participate in the market engagement session.

This procurement presents a significant opportunity for businesses in the IT services sector, especially those specialising in consultancy, software development, and support services. Companies with capacity for ITIL-based processes, service management solutions, and integration capabilities will be well-suited to compete. Providers are encouraged to participate in the market engagement session to share insights and understand the requirements further, which could lead to potential partnerships and growth in the public sector.

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Notice Information

Notice Title

IT Service Management System

Notice Description

This notice is for information only. The Contracting Authority may or may not subsequently publish a formal contract notice in the future. The Contracting Authority is potentially seeking a supplier to provide an IT Service Management System capable of a range of functionality to support the service portfolio of the organisation. The system will potentially need to cater for a range of internal and external customers as well as integration with third party service providers. It is anticipated that the range of functionality required from the IT Service Management System will include support for all ITIL based processes, including but not be limited to incident, problem, knowledge, event, security, service portfolio and change management, Live Chat, request fulfilment and CMDB. The IT Service Management System will be maintained by the supplier, who shall also provide any implementation, configuration, maintenance and updating which may be necessary both initially and throughout the term of the contract. The above is neither an exhaustive or final requirement. It is subject to development prior to any potential subsequent contract notice. The Contracting Authority is holding a market engagement event which will be conducted remotely via Skype. Please see "additional text" for information. The purpose of market engagement event being to: - share the contracting authority's early thinking around the potential requirement - seek views from potential providers on the potential requirement - give an overview of the procurement process should the contracting authority - subsequently publish a formal contract notice The value of PS3,000,000 is an estimate only based on a potential initial contract term of three years. The Contracting Authority anticipates up to two extension periods of twelve months each. Potential providers are advised that should the Contracting Authority subsequently publish a formal contract notice, the procurement will be managed (including the submission of tender responses) via the Contracting Authority's e-procurement portal. To register an account, please visit: https://nhsdigital.bravosolution.co.uk/esop/guest/go/public/registration Should the Contracting Authority subsequently move to a formal procurement exercise it will be advertised on Tenders Electronic Daily and Contracts Finder via publication of the appropriate notices. Potential providers may wish to monitor Tenders Electronic Daily and Contracts Finder. Additional information: MARKET ENGAGEMENT SESSION The Contracting Authority is holding a market engagement session on Tuesday 30th April 2019 at 10:00. The session which will be conducted remotely via Skype. The purpose of market engagement session being to: - share the contracting authority's early thinking around the potential requirement - seek views from potential providers on the potential requirement - give an overview of the procurement process should the contracting authority subsequently publish a formal contract notice To access the Skype session details, please visit the Contracting Authority's e-procurement Portal on the following link: https://nhsdigital.bravosolution.co.uk/web/login.html Select "View our Live Opportunities" and "IT Service Management System". There are no restrictions on the number of potential providers who may register the market engagement session. Potential providers are advised that joining the session does not: - constitute a formal expression of interest, intention or commitment to submit a tender response - give any advantage over any potential provider(s) who do not join the session The Contracting Authority may, without prejudice, use feedback from the session to help inform the development of the potential requirement. For potential providers unable to attend the session and/or who have sight of this notice after the session, any delivery materials (slide deck etc.) will be available on the contracting authority's e-procurement portal. Potential providers are advised that should the Contracting Authority subsequently publish a formal contract notice, the procurement will be managed (including the submission of tender responses) via the Contracting Authority's e-procurement portal. To register an account, please visit https://nhsdigital.bravosolution.co.uk/esop/guest/go/public/registration

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c1b83d16-8840-4278-9a1e-1a039b87578c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c6fad2a8-3c2f-4456-adb4-b3e5bc36e2f5
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Market Engagement Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
4 Apr 20197 years ago
Submission Deadline
Not specified
Future Notice Date
1 Jun 2019Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS DIGITAL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
LS1 6AE
Post Town
Leeds
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
Not specified
Local Authority
Leeds
Electoral Ward
Hunslet & Riverside
Westminster Constituency
Leeds South

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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