Tender

Digital Platform

STROUD DISTRICT COUNCIL

This public procurement record has 1 release in its history.

Tender

16 Feb 2021 at 17:41

Tender Notice
Summary of the contracting process

Stroud District Council has issued a tender titled "Digital Platform," with an estimated value of £400,000. This procurement is classified under the software package and information systems category, specifically focusing on services related to software. Located in the South West of the United Kingdom, this open procedure tender is currently in the active tender stage, which will close on 23rd March 2021. The contract is expected to commence on 17th May 2021 and will extend for a duration of three years, concluding on 16th May 2024.

This digital platform presents a significant opportunity for businesses specialising in software development and related services. Companies that can offer robust cloud-based solutions, customer relationship management (CRM) capabilities, and integration services for public sector clients would be particularly well-suited to participate in this tender. Furthermore, small and medium-sized enterprises (SMEs) are encouraged to apply, given the potential for innovative and adaptable solutions that can meet the specific needs of the Stroud District Council and the communities it serves.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Digital Platform

Notice Description

The Council is planning to deliver significant improvements to its services for Council employees and the communities it serves. It will achieve this by implementing a cloud-based Digital Platform for online services. The Council also plans to adopt an on-going Platform support model that enables it to make niche changes to the Platform, so it is not entirely reliant on the Supplier. In terms of Platform functionality, at a minimum, it must be able to offer: * A customer's account * A strong CRM capability including single view of customer * Case management, workflow and back office integration * Channel shift to increase self-service. Also, it should have a community extranet and an ability to 'push' notifications to Council communities via a range of mobile devices. The Platform will allow the Council to offer services 24 x 7 x 365, in order to improve user satisfaction, with a high proportion of transactions being completed as a single ('straight through') process from front to back office systems. It must also provide customers with regular updates on their requests through automated notifications.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c1e212df-d240-4245-871f-1a086bcae922
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0a09f3dd-28dc-485c-9fd2-178c0d3da22c
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72260000 - Software-related services

Notice Value(s)

Tender Value
£400,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
16 Feb 20215 years ago
Submission Deadline
23 Mar 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
16 May 2021 - 16 May 2024 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
STROUD DISTRICT COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
STROUD
Postcode
GL5 4UB
Post Town
Gloucester
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK73 Gloucestershire CC
Delivery Location
TLK South West (England)
Local Authority
Stroud
Electoral Ward
Cainscross
Westminster Constituency
Stroud

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-c1e212df-d240-4245-871f-1a086bcae922-2021-02-16T17:41:31Z",
    "date": "2021-02-16T17:41:31Z",
    "ocid": "ocds-b5fd17-c1e212df-d240-4245-871f-1a086bcae922",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "STROUD001-DN527379-61041665",
        "title": "Digital Platform",
        "description": "The Council is planning to deliver significant improvements to its services for Council employees and the communities it serves. It will achieve this by implementing a cloud-based Digital Platform for online services. The Council also plans to adopt an on-going Platform support model that enables it to make niche changes to the Platform, so it is not entirely reliant on the Supplier. In terms of Platform functionality, at a minimum, it must be able to offer: * A customer's account * A strong CRM capability including single view of customer * Case management, workflow and back office integration * Channel shift to increase self-service. Also, it should have a community extranet and an ability to 'push' notifications to Council communities via a range of mobile devices. The Platform will allow the Council to offer services 24 x 7 x 365, in order to improve user satisfaction, with a high proportion of transactions being completed as a single ('straight through') process from front to back office systems. It must also provide customers with regular updates on their requests through automated notifications.",
        "datePublished": "2021-02-16T17:41:31Z",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "48000000",
            "description": "Software package and information systems"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "72260000",
                "description": "Software-related services"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "South West",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 400000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2021-03-23T17:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2021-05-17T00:00:00+01:00",
            "endDate": "2024-05-16T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/0a09f3dd-28dc-485c-9fd2-178c0d3da22c",
                "datePublished": "2021-02-16T17:41:31Z",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "documentType": "tenderNotice",
                "description": "Please view and send messages via the Procument Portal",
                "url": "http://www.supplyingthesouthwest.org.uk"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-209",
            "name": "Stroud District Council",
            "identifier": {
                "legalName": "Stroud District Council"
            },
            "address": {
                "streetAddress": "Ebley Mill, Ebley Wharf",
                "locality": "Stroud",
                "postalCode": "GL5 4UB",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Jo Spain",
                "email": "jo.spain@stroud.gov.uk",
                "telephone": "+44 1453754589"
            },
            "details": {
                "url": "http://www.stroud.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-209",
        "name": "Stroud District Council"
    }
}