Tender

Concession Contract - Void Utility Management Provider

LONDON BOROUGH OF HACKNEY

This public procurement record has 1 release in its history.

Tender

16 Jan 2025 at 15:06

Summary of the contracting process

The London Borough of Hackney is inviting tenders for a Concession Contract titled "Void Utility Management Provider," focusing on the public utilities industry. This procurement process, currently in the tender stage, aims to secure a company to manage disconnection and reconnection of residential utility services in void properties within Hackney, England. The selected provider will oversee the end-to-end utility process, including the change of tenancy, dealing with outstanding debts, and upgrading to smart meters. The tender is under an open procedure, with a contract value of £8,450,000, and the deadline for tender submissions is 20th February 2025. The contract period will start on 6th June 2025 and end on 30th June 2028.

This tender presents a substantial opportunity for utility management companies experienced in residential services, particularly those adept at managing utility transitions and smart meter installations. Organisations that can offer innovative approaches to avoid debt accumulation and support vulnerable residents will be highly competitive. The contract's scale and duration provide a significant potential for growth and long-term partnership with the London Borough of Hackney.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Concession Contract - Void Utility Management Provider

Notice Description

Concession Contract for the provision of a Void Utility Management provider. The procurement of an external company to manage the disconnection and reconnection of residential utility services in Hackney void properties. Hackney Council's Housing Void team is seeking a utility provider that will manage the end to end Void Utility process, dealing with the change of tenancy for its void properties (ending utility services for the outgoing resident, helping resolve outstanding debt issues, onboarding the new resident). The provider will need to upgrade utility meters at all void properties to the latest open protocol smart meters. The Council also seeks a provider that will also provide support to the residents of Hackey, particularly the most vulnerable. The provider will need to demonstrate a different approach to the levying of daily standing charges on its meters, to prevent the build up of utility related debt for residents.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c3581ccb-e0f3-4704-aefa-7e4e5c96493f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/aa50901e-2ce2-46e3-a1f0-221c780a949c
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

65 - Public utilities


CPV Codes

65000000 - Public utilities

Notice Value(s)

Tender Value
£8,450,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
16 Jan 20251 years ago
Submission Deadline
20 Feb 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
5 Jun 2025 - 30 Jun 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF HACKNEY
Contact Name
Olatunde Olayiwola
Contact Email
olatunde.olayiwola@hackney.gov.uk
Contact Phone
+44 2083563000

Buyer Location

Locality
HACKNEY
Postcode
E8 1DY
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)

Local Authority
Hackney
Electoral Ward
Hackney Central
Westminster Constituency
Hackney South and Shoreditch

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-c3581ccb-e0f3-4704-aefa-7e4e5c96493f-2025-01-16T15:06:21Z",
    "date": "2025-01-16T15:06:21Z",
    "ocid": "ocds-b5fd17-c3581ccb-e0f3-4704-aefa-7e4e5c96493f",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "HACK001-DN754656-66119942",
        "title": "Concession Contract - Void Utility Management Provider",
        "description": "Concession Contract for the provision of a Void Utility Management provider. The procurement of an external company to manage the disconnection and reconnection of residential utility services in Hackney void properties. Hackney Council's Housing Void team is seeking a utility provider that will manage the end to end Void Utility process, dealing with the change of tenancy for its void properties (ending utility services for the outgoing resident, helping resolve outstanding debt issues, onboarding the new resident). The provider will need to upgrade utility meters at all void properties to the latest open protocol smart meters. The Council also seeks a provider that will also provide support to the residents of Hackey, particularly the most vulnerable. The provider will need to demonstrate a different approach to the levying of daily standing charges on its meters, to prevent the build up of utility related debt for residents.",
        "datePublished": "2025-01-10T07:21:03Z",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "65000000",
            "description": "Public utilities"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "England",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 8450000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure (above threshold)",
        "tenderPeriod": {
            "endDate": "2025-02-20T12:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2025-06-06T00:00:00+01:00",
            "endDate": "2028-06-30T23:59:59+01:00"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "documents": [
            {
                "id": "3",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/aa50901e-2ce2-46e3-a1f0-221c780a949c",
                "datePublished": "2025-01-10T07:21:03Z",
                "dateModified": "2025-01-16T15:06:21Z",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "4",
                "description": "Advert",
                "url": "https://procontract.due-north.com/Advert?advertId=a34bd846-15d4-ef11-8133-005056b64545"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-50290",
            "name": "London Borough of Hackney",
            "identifier": {
                "legalName": "London Borough of Hackney"
            },
            "address": {
                "streetAddress": "Hackney Service Centre, 1 Hillman Street",
                "locality": "Hackney",
                "postalCode": "E8 1DY",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Olatunde Olayiwola",
                "email": "Olatunde.Olayiwola@hackney.gov.uk",
                "telephone": "+44 2083563000"
            },
            "details": {
                "url": "http://www.hackney.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-50290",
        "name": "London Borough of Hackney"
    }
}