Award

Korbyt wallboard subscription

MCA - MARITIME AND COASTGUARD AGENCY

This public procurement record has 1 release in its history.

Award

29 Jul 2021 at 12:23

Award Notice
Summary of the contracting process

The Maritime and Coastguard Agency (MCA) has completed the procurement process for a subscription service titled "Korbyt wallboard subscription". This procurement falls under the services category and is located in the South East region of England. It underwent a direct procurement method through a single tender action and was aimed at renewing a key service for call centres, enabling them to effectively display information related to telephone handling and service standards. The contract period is set from 1st May 2021 to 30th April 2022, with a total value of £13,050. The award date was on 30th April 2021, and the contract has been formally published on 29th July 2021.

This tender presents a significant opportunity for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) specialising in subscription services or technology solutions for call centre operations. Businesses that can demonstrate expertise in providing digital communication tools, data management, and other related services would find this procurement particularly relevant. Competing for such contracts can enhance service offerings and foster growth in the competitive landscape of public service provision.

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Notice Information

Notice Title

Korbyt wallboard subscription

Notice Description

The subscription enables call centres to display information on telephone handling and key services. The service requires renewal and as a key tool for tracking service standards of the 24/7IT service desk.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c5724de6-0190-4443-ab55-cc7669b95a4a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/59d6cd99-7f87-4340-8297-c3d2a7923f2e
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79980000 - Subscription services

Notice Value(s)

Tender Value
£13,050 Under £100K
Lots Value
Not specified
Awards Value
£13,050 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
29 Jul 20214 years ago
Submission Deadline
30 Apr 2021Expired
Future Notice Date
Not specified
Award Date
29 Apr 20214 years ago
Contract Period
30 Apr 2021 - 30 Apr 2022 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MCA - MARITIME AND COASTGUARD AGENCY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SOUTHAMPTON
Postcode
SO15 1EG
Post Town
Southampton
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ32 Southampton
Delivery Location
TLJ South East (England)
Local Authority
Southampton
Electoral Ward
Banister & Polygon
Westminster Constituency
Southampton Itchen

Supplier Information

Number of Suppliers
1
Supplier Name

RMG NETWORKS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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