Award

GB-Witham: ECFRS00378 Unified Communications UCaaS

ESSEX POLICE, FIRE & CRIME COMMISSIONER FIRE & RESCUE AUTHORITY

This public procurement record has 1 release in its history.

Award

17 Oct 2025 at 16:10

Summary of the contracting process

The Essex Police, Fire & Crime Commissioner Fire & Rescue Authority has successfully completed the procurement process for the "GB-Witham: ECFRS00378 Unified Communications UCaaS" project. This process was hosted through the Crown Commercial Service's G-Cloud 14 Lot 2 Cloud Software framework, indicating a focus on IT software packages, specifically Unified Communications as a Service (UCaaS) solutions. The total contract value is £271,904.48, with implementation intended for the East of England. The contract period is set from 25 June 2025 to 24 June 2028, with an option to extend by one year. The award to 8x8 UK Limited was finalised on 4 June 2025, and the award notice was published on 17 October 2025, marking the project at the completion stage of procurement.

This tender creates significant business growth opportunities, particularly for companies specialising in cloud-based communication services. Organisations that offer scalable IT solutions focusing on software packages will find this type of contract beneficial. Although the completed award favoured a larger enterprise, SMEs might find potential in future tenders within this framework by capitalising on the experience of deploying comprehensive service solutions. This contract exemplifies a strategic opportunity for IT service providers aiming to expand their portfolio in public sector digital transformation projects.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

GB-Witham: ECFRS00378 Unified Communications UCaaS

Notice Description

Purchase agreement for the Provision of Unified Communication Licenses "8X8 ". Contract award notice for the license of a "UCaaS" Unified Communications as a Service hosted solution awarded via the Crown Commercial Service RM1557.14 G-Cloud 14 Lot 2 Cloud Software framework. The contract is for a period of 3 years with an option to extend for a further 1 year.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c63e0d25-ff5f-4aac-a582-ea33b9cfeae8
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/a5ecd12e-9e09-4100-9305-cdab7bc3ac03
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48517000 - IT software package

Notice Value(s)

Tender Value
£271,904 £100K-£500K
Lots Value
Not specified
Awards Value
£271,904 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
17 Oct 20254 months ago
Submission Deadline
3 Jun 2025Expired
Future Notice Date
Not specified
Award Date
3 Jun 20258 months ago
Contract Period
24 Jun 2025 - 24 Jun 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
ESSEX POLICE, FIRE & CRIME COMMISSIONER FIRE & RESCUE AUTHORITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WITHAM
Postcode
CM8 3HB
Post Town
Chelmsford
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH34 Essex Haven Gateway
Delivery Location
Not specified

Local Authority
Braintree
Electoral Ward
Silver End & Cressing
Westminster Constituency
Witham

Supplier Information

Number of Suppliers
1
Supplier Name

8X8

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-c63e0d25-ff5f-4aac-a582-ea33b9cfeae8-2025-10-17T17:10:15+01:00",
    "date": "2025-10-17T17:10:15+01:00",
    "ocid": "ocds-b5fd17-c63e0d25-ff5f-4aac-a582-ea33b9cfeae8",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "BIP987832624",
        "title": "GB-Witham: ECFRS00378 Unified Communications UCaaS",
        "description": "Purchase agreement for the Provision of Unified Communication Licenses \"8X8 \". Contract award notice for the license of a \"UCaaS\" Unified Communications as a Service hosted solution awarded via the Crown Commercial Service RM1557.14 G-Cloud 14 Lot 2 Cloud Software framework. The contract is for a period of 3 years with an option to extend for a further 1 year.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48517000",
            "description": "IT software package"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "East of England",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 271904.48,
            "currency": "GBP"
        },
        "procurementMethodDetails": "Not specified",
        "tenderPeriod": {
            "endDate": "2025-06-04T00:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2025-06-25T00:00:00+01:00",
            "endDate": "2028-06-24T23:59:59+01:00"
        },
        "suitability": {
            "sme": false,
            "vcse": true
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-229934",
            "name": "Essex Police, Fire & Crime Commissioner Fire & Rescue Authority",
            "identifier": {
                "legalName": "Essex Police, Fire & Crime Commissioner Fire & Rescue Authority"
            },
            "address": {
                "streetAddress": "Kelvedon Park, Rivenhall",
                "locality": "Witham",
                "postalCode": "CM8 3HB",
                "countryName": "UK"
            },
            "contactPoint": {
                "name": "Procurement",
                "email": "contracts@essex-fire.gov.uk",
                "telephone": "01376576000"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-326447",
            "name": "8x8 UK Limited,",
            "identifier": {
                "legalName": "8x8 UK Limited,"
            },
            "address": {
                "streetAddress": "Oxford House, Bell Business Park Smeaton Close Aylesbury HP19 8JR"
            },
            "details": {
                "scale": "large"
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-229934",
        "name": "Essex Police, Fire & Crime Commissioner Fire & Rescue Authority"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-c63e0d25-ff5f-4aac-a582-ea33b9cfeae8-1",
            "status": "active",
            "date": "2025-06-04T00:00:00+01:00",
            "datePublished": "2025-10-17T17:10:14+01:00",
            "value": {
                "amount": 271904.48,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-326447",
                    "name": "8x8 UK Limited,"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-06-25T00:00:00+01:00",
                "endDate": "2028-06-24T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/a5ecd12e-9e09-4100-9305-cdab7bc3ac03",
                    "datePublished": "2025-10-17T17:10:14+01:00",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "documentType": "tenderNotice",
                    "description": "Please follow this link to view the notice.",
                    "url": "https://www.delta-esourcing.com/delta/respondToList.html?noticeId=987832624"
                }
            ]
        }
    ]
}